「There are no complaints about hotel accommodation. However, WiFi in my room was not connected at all.
As soon as connected, it was disabled immediately. 」
「Overall the stay was pleasant. We enjoyed ourselves. Your staff was helpful and friendly especially to my children during a time of transition for our family. We felt more then welcomed and valued. Looking forward to another visit soon .」
「Being my first time traveling solo, I felt incredibly safe. Everyone on the staff was very knowledgeable of the area, which was helpful being there todo just that exactly…explore the area my son will be attending College around. 」
「Check in was super easy and the guest services rep was so nice! Had questions about the parking and i asked if i could get a room with a good view and the view was great! I believe her name was Abigail, i hope i am correct. 」
「If you want to stay in a truly unique place, this is it! I love the thought of being in such a historic building. The checkin process is via code/virtual, so I did not encounter any staff personally. Very walkable to many art installations, restaurants, and the Public Market. We will stsy again!」
「I really appreciate a good staff who's also kind to their clientele and you had that especially on a July 4 th weekend. Very attentive. Thanks for a great stay. 」
「Hotel staff are so friendly and supportive. They are really committed to have guests feel comfortable. Convenient to go to University of Rochester as well as near to College Town.」