Find hotels in Sedona Shadows, Sedona

"Always liked the place."

"Great location close to everything"

"Easy to find"

"The front desk staff are superb! Parking very good. Room’s were dirty. Bed cover had a foot print on it. Floss on sink. "

"Pools were great, sinks all drained very slowly and you cannot stream on the TV Room was very dark. But overall it was fine and a good value If you are in Sedona you shouldn’t be inside anyway "

"We had a perfect stay at Arabella Hotel Sedona. From the moment we arrived, the service was exceptional. Zarahi at the front desk was so warm and kind, and even helped us check in early, which we really appreciated after a long travel day. The pool and grounds are beautiful and very well maintained, and the breakfast offers great, healthy options. Everything felt thoughtfully done. One of our favorite touches was the live music at night by the bonfires. As the weather cooled down, staff even brought out warm blankets—such a small detail, but it made the experience feel really special. The staff truly think of everything here. Highly recommend!"

"Overall, this stay was disappointing due to multiple operational and service issues: 1. Parking is charged at $25 per night, which feels unreasonable given the overall experience. 2. Laundry facilities are inconvenient—guests must download an app and preload at least $10. Each wash and dry costs $3, and any remaining balance cannot be refunded. 3. Cellular signal is extremely weak to non-existent. Guests have to rely entirely on the hotel’s WiFi. 4. Housekeeping is only provided every two days, and even then, basic items like toilet paper and tissues were not replenished after running out. 5. The most frustrating issue was with breakfast. Our reservation clearly included breakfast for two, but no vouchers were provided at check-in. The next morning, we were told vouchers were required. When we returned to the front desk, staff initially insisted breakfast was not included. Only after a supervisor intervened and checked a separate record were the vouchers finally issued. This reflects poor internal communication. 6. We also left a $5 tip for housekeeping, but the service was still incomplete—items were not replaced, and the bathroom was not properly cleaned. It is unclear whether this was related to staffing, process issues, or something else, but the outcome was below expectations. Overall, the experience showed a lack of coordination, consistency, and attention to detail."

"Very small rooms. Not enough space to open a suitcase. Window really needed to be cleaned. Two towels for 3 people. Cleaning solutions gave off very strong smell - clogged up sinuses (maybe we are just extra sensitive). The shower pan was split and had black substance in the crack and the non-slip surface was stained making it look unclean. We didn't use the shower."

"Did not try breakfast. Room HVAC unit had front facia pulled loose, heat did not work correctly. Night clerk was ubfriendly, acted like she did not want to be there. Not helpful."