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"The room was very clean. The free shuttle bus service is excellent. The staff were very friendly and helpful. Good breakfast. Plenty to eat. Good trails to walk. A very good stay"

"Overall the room was clean and roomy. Great view of the lake and Mt Fuji. The outdoor onsen "

"Great amenities, clean and spacious. The view of fuji as we walked into the room was amazing. The hotel itself is clean, nicely designed and the details were on theme and perfect, down to the light switches. The only issue is that the location definitely requires a car to visit the surrounding areas and there is not much to do at night in the area. "

"Very big room, free parking, nice hot spring"

"The service, amenities and food were incredible. The garden terrace was absolutely stunning"

"Excellent place, location "

"Great property, great mountainside view rooms, great concierge services and great onsen!"

"Lovely stay"

"Quite location with friendly staff, within 10 minutes walking distance of the bus drop off location. Our mountain view room had Tatami Mats, which was a neat experience. "