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「Good Staff」

「Do not stay here under any circumstance. There has to be better options out there. We were the only Americans at the resort, almost no one spoke English. We were ignored, the locals were rude and ignorant. People didn’t know boundaries when it came to personal space. The room was decent enough but we asked for towels and got an answer that they replace them every other day. Later I saw that the linens are kept in a little closet, outside under the rooms. Had a horrible sewer smell right...

「booked as all inclusive and didn’t have any all inclusive options upon arrival」

「Overall we enjoyed our stay at Emotions, their staff are incredible and very hard working people. But I didn’t like the room, the bathroom had no door and the toilet’s door didn’t have a lock. Everything was very small, you could barely fit inside the toilet. I didn’t like that the shower glass door had no privacy and was completely see through. The AC unit was not a central air. We were sleeping under the blowing cold air all nights and it’s wasn’t comfortable. I found this place to be not very...

「El hotel es limpio y la calidad de la comida es buena, con excepción del pancake del desayuno. Pedimos una habitación matrimonial y nos dieron una habitación de dos camas y no fue muy agradable la situación, ya que me acerqué al supervisor y no me busco una solución.」

「Super recomendable」