This charming Santiago hotel puts travelers right in the heart of Chilean history, with easy access to landmark sites and authentic local cuisine on-site.
Debaines Hotel Santiago sits in downtown Santiago, where travelers can connect to WiFi in public areas and dine at the hotel restaurant. The location earns consistent praise from guests who appreciate being steps from Plaza de Armas and Palacio de la Moneda.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Breakfast included
Spa
Pet friendly
Free WiFi
Restaurant
Air conditioning
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Located in Downtown Santiago, a neighborhood in Santiago, Debaines Hotel Santiago is near a metro station. The area's natural beauty can be seen at Santa Lucia Hill and San Cristobal Hill, while Municipal Theatre of Santiago and Museo Chileno de Arte Precolombino are cultural highlights. Looking to enjoy an event or a game? See what's going on at Movistar Arena or Julio Martinez Pradanos National Stadium. Take time off to check out the winery tours in the area, or get some fresh air with adventures like ecotours nearby. Visit our Santiago travel guide
8320233, Santiago, Agustinas 720
What's nearby
Santa Lucia Hill
2 min walk - 0.2 km
Municipal Theatre of Santiago
2 min walk - 0.2 km
Plaza de Armas
6 min walk - 0.5 km
Palacio de la Moneda
12 min walk - 1.0 km
Santiago Town Square
7 min walk - 0.6 km
Getting around
Santa Lucia Station
5 min walk
Parque Almagro Station
20 min walk
Santiago Intl. Airport (SCL)
19 min drive
Restaurants
Restaurant Jin Xu
2 min walk
Burger King
1 min walk
Chun-He-Lou
2 min walk
Castaño
2 min walk
Desayuno Sommelier Hotel
1 min walk
About this property
Debaines Hotel Santiago
Hotel near Santa Lucia Hill
Located close to Municipal Theatre of Santiago and Plaza de Armas, Debaines Hotel Santiago provides free continental breakfast, a free daily manager's reception, and a coffee shop/cafe. Treat yourself to a massage or other spa services. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
Limo/town car service, an electric car charging station, and access to a nearby health club
Babysitting (surcharge), bicycle parking, and coffee/tea in the lobby
Multilingual staff, 3 meeting rooms, and luggage storage
Room features
All 50 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
LED light bulbs and eco-friendly cleaning products
Eco-friendly toiletries, separate tubs/showers, and hair dryers
32-inch TVs with digital channels
Wardrobes/closets, a personal chef, and free infant beds
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Electric car charging station on site
Height restrictions apply for onsite parking
Offsite parking available (USD 22 per day); reservations required
24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
24-hour train station drop-off shuttle (surcharge)
Train station shuttle on request
Cruise terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Limo/town car service
Secured, covered extended parking on site (USD 36 per week)
Food and drink
Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Things to do
Bicycle tours
Private wine tours
Wine tours
Family friendly
Babysitting (surcharge)
In-room crib
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
3 meeting rooms
Spa
Massage
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 30 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 119 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 120 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 45 per vehicle (roundtrip, maximum occupancy 4)
Airport shuttle fee per child: USD 45 (up to 17 years old)
Covered extended parking fee: USD 36 per week
Nearby parking fee: USD 22 per day (82 ft away)
Pet deposit: USD 100 per stay
Pet fee: USD 30 per pet (varies based on length of stay) plus USD 119 one-time cleaning fee
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 120 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Property is also known as
Debaines Hotel Santiago
Debaines Hotel Santiago Hotel
Debaines Hotel Santiago Santiago
Debaines Hotel Santiago Hotel Santiago
Frequently asked questions
Is Debaines Hotel Santiago pet-friendly?
Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 30 per pet, per night. A cleaning fee of USD 119 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Extended parking is available for USD 36 per week.
What time is check-in at Debaines Hotel Santiago ?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Debaines Hotel Santiago ?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Debaines Hotel Santiago provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 45 per vehicle applies.
Where is Debaines Hotel Santiago located?
Located in Downtown Santiago, this hotel is within a 10-minute walk of Municipal Theatre of Santiago, Santa Lucia Hill, and Plaza de Armas. Museo Chileno de Arte Precolombino and Palacio de la Moneda are also within 15 minutes. Santa Lucia Station is only a 5-minute walk and Bellas Artes Station is 8 minutes.
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Reviews
Debaines Hotel Santiago Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hotel is pristine and well maintained. Staff are fabulous; genuinely friendly and helpful. Thoroughly enjoyed our stay and our regular interactions with Vivian, thank you for all of your help! The area around the hotel is not the greatest, but the hotel more than makes up for it.
All the staff we met were excellent, but it seems understaffed. The rooftop bar was open but no one was there to serve drinks when we arrived and when we ordered morning coffee from room service it took over an hour. Otherwise, great location and an excellent room. Really comfy bed and great shower. The breakfast was also really good.
Edward
Stayed 2 nights in Nov 2025
4/10 Poor
Douglas
Jul 16, 2025
Disliked: Staff & service
Cold showers in winter, looks nice, hidden issues
Cold showers the entire stay here, in the middle of winter. Unbelievable. It's a known issue as the front desk says you have to let the water run for an astonishing 30 minutes and "maybe" the water will get warmer. It's one thing to have an unexpected issue, but to rent rooms with such a glaring issue in winter hoping no one will complain is pretty unacceptable. Also make sure you know that the included breakfast is at the restaurant and you have to verify with them that's what you're getting, because they hand guests a menu with expensive prices on it without saying anything, which I'm sure is very confusing for many guests and makes very little sense.
muy lindo hotel, especialmente las habitaciones. Lamentablemente el personal del restaurant le falta amabilidad.
La principal falencia fue por lejos el aire acondicionado en la habitación muy malo, la temperatura estuvo muy alta y no se podía bajar. Tuvimos que abrir la ventana para poder bajar la temperatura durante la noche
Gonzalo
Stayed 1 night in Sep 2025
6/10 Okay
Paulo
Aug 24, 2025
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Pontos de melhoria
Hotel em excelente ponto, muito limpo e alto padrão. Porem tive alguns problemas.
1° - No momento da reserva, nao estava explícito que não teria uma cama extra para a minha filha e o valor cobrado parq adicionar mais uma cama era um absurdo, praticamente uma nova diária.
2 - A diaria informava claramente que eu tinha direito ao almoço, porem sentei com minha familia no restaurante e fui perguntar sobre esse ponto e falaram que era somente o café, passando uma situação constrangedora. No dia seguinte, me chamaram e pediram desculpas e que de fato eu tinha o almoço incluído, porem fiquei tão decepcionado que não almocei mais nenhum dia no hotel.
3 - O ar condicionado dos quartos é um pouco confuso, pois marca duas temperaturas, poderiam explicar ou deixar um informativo mais claro no quarto.
No geral é um bom hotel, apesar de ter passado pela situação da cama e do almoço, creio que voltaria.
Aúnque situada en el centro el Debaines hotel es muy conveniente como oferta de lujo en Santiago. Buena para caminar y accéder a destino del centro como viaje de negocios como de placer.
Estadia maravilhosa. O hotel eh novo e muito bem montado. Cama excelente, decoração primorosa. Fica no Centro, o que eh um ponto positivo para quem visita Santiago a primeira vez e quer fazer todos os principais pontos turísticos caminhando. Também eh próximo de várias estações de metrô. Café da manhã muito bom. Um ponto de atenção eh que a água demora pra esquentar, o que eh desconfortável no inverno.