サン トメ聖堂周辺のホテル

「スタッフの細かな対応」

「The reception desk staff could not have cared less if we were there, wouldn’t even make eye contact. The security guard outside was very pleasant. Very busy neighborhood, be careful not to get run down while walking.」

「The hotel seems recently renovated and allowed us to sit in the lobby with the air conditioning even though our arrival was hours before the check-in time. There is an elevator as well and the location is very convenient for accessing restaurants and food. The rooms and washrooms are really small however, especially for the 3-person room.」

「スタッフの方々が非常に親切で快適に過ごせました。ありがとうございました。」

「良かったです。」

「部屋はきれいだけど、窓がなくて開放感なし。 一階の部屋。 お風呂はまずスイッチを押さないとお湯が出ない。説明がなく分からなかった。 お湯はかなり出にくい。シャワー事情が悪い。 ベッドは綺麗。」

「At the check-in, the credit card machine was not working. They tried my three cards with no success. Finally the check-in person accepted that there was nothing wrong with all my cards. After we moved in our room, we found out that the TV in the room was not working. They tried to fix the TV and eventually gave up and gave us another room. 」

「I went to chenai first time. This hotel is nice.staff also. I will come back next time also. Thak you so much.」

「Ok for one night stay」

「Good」

「I was not even allowed inside the property. They were not available on phone as well. There was no such booking is what they said. Terrible customer service from Expedia.」

「The picture are not realistic,this hotel should be banned from expedia.I booked a deluxe room but was given another room under pretext that the previous guest is no where no be found and has not checked out.Finally after 8 long hour we got the room but to my dismay the mattress was smelly, door knob non existent.No mirror on wall broken office chair in the room fridge dont work,The problems are endless, such as mosqitoes in the room.I wish I could submit pictures here.I am asking for full refund...