4/10 Poor
john
Mar 17, 2024
I'm glad it was only one night. Despite asking for a quiet room away from the construction, and despite the fact I had paid for a premium room type, they put me in a room looking right into the scaffolding, over the noisy street and the subway line. Then they moved me - right down the hall, with the same noise issues. On the third try I got a room on the other side of the hallway, but it was still noisy thanks to activity in the hallways at 2:00 in the morning, and the airplane noise.
The facilities are dated, under renovation, and generally cold and sterile, as is the service. This is a big mid range hotel that is okay if you don't need quiet and you can't afford Leela Palace.
john
Stayed 1 night in Mar 2024