2/10 (非常に不満)
Philip M.
2025 年 3 月 21 日
Nightmare holiday!
On our first morning we were woken at 8am by deafening pneumatic drilling from the adjacent property. Despite constant complaints to Vrbo and to the owner and the host nothing was done to help us. We asked to be moved or a refund to allow us to find our own alternative accommodation but no help whatsoever was given. The building work continued for all of our holiday. Vrbo said any refund was up to the host and owners and they said no refund would be given as the villa we rented was as described. We had to leave the villa every day to escape the horrendous drilling and building work. We took recordings of the noise we experienced every day from first thing in the morning until the end of the day and pictures of the building site in the garden next door. We rented a HOLIDAY villa and Villa Cactus was certainly not fit for purpose!. We paid a lot of money to Vrbo and the owners and we were sold a nightmare.
Philip M.
2025 年 3 月に 10 泊滞在