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"The hotel staff was very pleasant and helpful. They made sure the taxi drivers knew where to go. They quickly sent staff to the room to fix any issues. They have a laundry area. They don't have irons though. "

"The staff is wonderful. Every last one of them. Whenever you took a Grab or Tuk Tuk to the property, the parking lot attendants would check the vehicle to ensure you left anything. They were always very helpful, the location was great for celebrating Songkran. I really enjoyed my stay. I love that the toilet area is separate from the shower, that way you don’t hog the bathroom if you have a roommate. Water pressure was excellent. "

"Unfortunately, I found mold in my room. When I asked to switch they were accommodating, but the 2nd room also had mold. In the 2nd room, there was a leaky shower attachment that dripped tons of water onto the rim of the tub & floor. The laminate wood floors were peeling. I didn’t feel comfortable walking barefoot. I can tell they do clean a lot but if it’s not properly sealed solid wood or stone tile, those cleaning products will eat away at the surface over time. Also, the gym vibe was very off. There were two workers in green track suits squatting in the middle of the gym floor with their phones plugged in while using them and playing videos. They were just there as a distraction more than adding to the vibe. As I said earlier, I had issue with two rooms and I didn’t have the energy to request a 3rd room. So I took a bath and checked out after 1 hr. When I went down to check out they asked if I can wait so they can check the room. Check for what exactly? Why would they not be more concerned that I’m leaving after reporting a couple issues? Because they insisted on delaying me on my checkout, I figured I would include that because I don’t ever get asked to stay behind for staff to check a room. And that was really not the best time to request that because I had already been highly frustrated. Maybe if I would’ve requested a 3rd room, things would’ve worked out - But I also think the whole vibe there just needs work. It does have potential to be better."

"Great room, awesome staff and the breakfast was amazing as well"

"Clean hotel great breakfast good staff great location nothing bad to say about this hotel"

"Not informed about the renovations being done to the entrance"

"Pay for breakfast onsite. It's the most spectacular breakfast buffet catering to local cuisine as well as typical eggs, pancakes,etc. The best breakfast I've ever had."

"We only stayed one night but the room was wonderful, the bathroom was clean and equipped, and the service and employees were helpful and friendly. We'd love to stay longer in our next visit. "

"Very quiet and friendly staff. The room was great. I really loved the view. Highly recommend "