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"Helpful and friendly staff. The Onsen is very nice especially the outside area that you can hire. The beds were comfortable. Not a lot of space for storage of clothes and luggage in the rooms. The Japanese restaurant in the spa was good and affordable. The Chinese restaurant was good food. The hotel and rooms are dated and need a Refresh. Nice views of the surrounding landscape. 5 min drive to a town with supermarkets and restaurants."

"The location is excellent and the breakfast was most satisfying "

"Amazing experience staying at the Trailer room. All the staff are friendly and food are nice too"

"Liked that there was a fridge and microwave in our room and an onsite onsen. Although sad that the women's onsen doesn't have a cold plunge or sauna like the men's. Provided pajamas, onsen towels and disposable slippers were good additions. Breakfast was ok.Thanks for a lovely stay."

"Best hotel in Chichibu"

"Just perfect!"

"nice!"