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"There was so clean and customer service was good!"

"The perfect hotel for book lovers! It is next to Kadokawa Culture Museum and has its own library where guests can borrow books. The room is spacious; the bath and toilet is well equipped with two sinks."

"全体的に非常に満足。唯一ハイルーフ用駐車場が満車だったのが残念。"

"Helpful and friendly staff. The Onsen is very nice especially the outside area that you can hire. The beds were comfortable. Not a lot of space for storage of clothes and luggage in the rooms. The Japanese restaurant in the spa was good and affordable. The Chinese restaurant was good food. The hotel and rooms are dated and need a Refresh. Nice views of the surrounding landscape. 5 min drive to a town with supermarkets and restaurants."

"Great atmosphere in the hotel bar loved the jazz soundtrack."

"Wonderful stay at rEf Omiya. The breakfast was amazing, the staff was extremely friendly, and the location is perfect for shopping and restaurants. The rooms are small, but very efficient, clean, and well equipped with many thoughtful amenities. I would happily stay here again."

"I have been staying at this hotel several years. I love the location and breakfast they provide."

"Best staff& best service I will return to the same hotel if next medical meetings are held in Moro. "

"Everything about this hotel was excellent. Nice spacious modern room, quiet, great staff, great amenities and close to everything. "

"OK"

"Great hotel!"

"Excellent value- great spa, good food and nice people."