「Clean Attentive staff」

「Beautiful view, great staff, very unique」

「I loved this place so much. Staff especially is just so kind and amazing! Everyone who works there deserves a raise. Beautiful hotel, clean and massive rooms, and Pacific helped me arrange transportation which was super helpful. Definitely staying here again if I ever visit. Thank you! 」

「Très bien, personnels très aimables. Le patron très gentil et qui donne de bons conseils. À l'entrée de la forêt de Nyungwe Chalet très mignon et vue imprenable 」

「This was one of the most incredible experiences I have ever had. The staff was unmatched, so friendly and kind. The food was delicious and so well curated. I CANNOT RECOMMEND THIS PLACE MORE! Completely stunning both the place and the people!」

「Stunning property with incredible service. Staying there for one night was a highlight of my trip and absolutely worth it.」

「This property is falsely advertised. The location listed on Expedia is not accurate, and when I arrived, it was nowhere near where it was supposed to be. I was forced to book another hotel last-minute. That alone would have been manageable, but the real issue is that the property provided no way to resolve the situation. They never answered their phone, ignored messages, and even when Expedia tried to reach them directly, there was no response. As a result, I was unable to cancel and lost over...

「I slept in a simple tent, the bed was nice. Good food, tastful Tilapia. Good conversations with the staff, especially with Jean Marie (Pfaff). Next time I will leave the bike on the pier, the road to the resort is too bad!」