Royal City Centre Shopping Mall Tours

Close to everywhere I want to go.

I have stayed at this property many times and this time I was disappointed because the front desk staff was not friendly and did not recognizing my online checkin. He did not give me my VIP amenities. Disappointed because I pay premium to stay at this property.

The room was nice. TV was set to a channel with a beautiful autumn setting and playing soft jazz, plus there was a calming fragrance in the room. Overall our first impression was a feeling of relaxation. Room had mini fridge, stove top, coffee maker, toaster, microwave, electric kettle and a safe. Room and bathroom were clean and bed was comfortable. My wife and I are a bit snobby so when we walked up to the bldg we were a little worried as we noticed it looked a little tired…just ignore it. It is not a reflection of the room or the fantastic staff. Comparing this hotel with the outrageously overpriced hotels in DT Vancouver I would recommend this property as long as it holds its value and its competitive pricing (paid 30% less than a hotel 1 block up the street). Improvement Suggestions: - Pillows were adequate but thin. Offer plusher options; - TV is off-centre to bed. Mount TV with movable bracket to allow better viewing; - Stove trays are wrapped in tin-foil. Not a good look, maybe use foil trays or replace the metal ones as needed. Hotel is close to shopping (both high end and basic needs), short walk to Robson St shopping, including jewellery (my wife told me to say that), close to Coal Harbour, Stanley Park and First Beach. We took the Skytrain from the airport and is only a 15min walk from the Burrard St. City Centre Station. My wife and I travel often and without hesitation would stay here again.