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「First the smell was horrible. I’m not sure what it was but it wasn’t pleasant in the hall ways or in the room I was tempted to leave as others did but I used my OneCash and didn’t want to come out of pocket for a quick one night trip. The a/c leaked pretty bad floor gets super wet. Then the a/c kept wanted to switch to heat so a bit annoying. The pet fee is pretty high and not the same as I had seen on Expedia. Staff wasn’t overly helpful but weren’t rude either. Kids enjoyed the pool and the...

「Clean, well appointed room comfortable beds and a nice breakfast in the morning. Staff is friendly and accommodating.」

「Room was extremely musty. Shower was clogged. Check in was a nightmare had to return to the desk 3 times to get a room key that worked. Hotel clerk indicated that I would get Hilton Honors points to my account which wasn't the case.」

「This is a challenging review to write because the staff were very friendly and the property is beautiful, however we waited over 2 hours past when our room should have been ready, had scalding hot water only on the first night and then only luke warm throughout our stay and woke up to no electricity on our last day. It is a very expensive resort ( called 5 star) so these things should not happen. Plus we've heard nothing from them after reporting this.」

「Excelente.!」

「After checking in, we were assigned to a room that has a dirty bathroom with left over stuff from the previous guests. We were moved to another room with no towels, I still have to go down again to the reception area and asked for towels. And the toilet flush handle was broken, so inconvenient!」

「The breakfast was hearty and tasty. The rooms were spacious and comfortable. The king size loft was huge and the price was excellent. We enjoyed our stay and will return.」

「The lady from the office she need to be polite」

「The rooms are very clean, the staff is friendly, the pool is comfortable, and there is a gym. The breakfast is very good. I would definitely stay here again; it has a family-friendly atmosphere—ideal for a stay with the family.」

「There was an unpleasant smell in the room, a musty smell. The air conditioner is entirely inside the room, both the indoor and outdoor units, and it hums very loudly. During our 5-night stay, the room was only cleaned once. Although we were told that housekeeping would be every other day. It's really unpleasant to come back to the room and find all the towels still wet and not replaced. Because of the humidity in the room, it's hard to breathe. At breakfast, the tables were sticky to the touch,...

「Staff was very friendly. Front desk, Shayna and other staff were all polite. All was a good stay.」

「We had no issues. I like that the rooms did not have carpet. For the price we paid the rooms were better than most motels. It is right off the interstate so it was easy to access. I would definitely stay there again. The man that worked the front desk was very nice also.」

「Nice clean room and loved the breakfast」

「Beautiful hotel with emphasis on quality and service. Ideal location convenient to harbour and beach. Immaculate throughout.」