6/10
My family, 2 adults 5 kids, chose to select this VRBO property because it had great reviews and was repeatedly lauded for being “meticulously clean.” However, when we arrived we found this was not the case. The kitchen was covered in ants, food crumbs were left on the floor & table, and the entire house had not been vacuumed. Upon arrival, the carpets were vacuumed and the dirt canister had to be emptied 2s. Additionally, we found broken glass on the dock. When we reached out to the VRBO, they lacked urgency to fix the problems. Overall, the amenities in the house were nice and the upstairs sleeping quarters lacked issues, but there were many other problems that made our stay upsetting. The light over the kitchen stove was out. The outlet for propane grill on deck didn't work. The grill hadn't been cleaned in quite some time, causing it to flame up upon its initial starting. We found hamburger chunks in heat tent, charred food and drippings coating the drip pan and grease tray was overflowing. The A/C seemed to have trouble keeping up with the outside temperature (mid 80's). Second wall A/C unit had rain water runoff from the roof directed onto the unit (water stream onto sheet metal was very loud). Lastly, the boat lift was not lowered, as requested, to be able to use the slip for a boat. Overall the stay could have been better, but is wasn't a total loss. We appreciated the effort VRBO took by providing us a gift card to a local eatery.
宿泊されたお客様
2025 年 6 月に 3 泊滞在