ロビンズ・レイク周辺のホテル

「outdoor stairs were a fun adventure for us with a snow storm, but we made it. We really enjoyed the front porch and heater in there while resting and reading. 」

「Very misleading pictures online. The pool and hot tub were vile, cloudy, sediments on the benches in the hot tub. No towels to use, I don’t believe the floor had been mopped ever. The room was filthy. Looked like there was blood on the curtains. We checked in for about 3 hours and left. The walls had very clear areas that were dirty and had not been wiped down. The hallways smelled like smoke, there were odd stains on the stairs. A random wet towel piled in the corner of one stair. Weird vibes...

「Great overnight stay - nice staff」

「非常に快適。時間がなかったためプールを使うことができず残念だった。」

「Needs updating, but slept good」

「Nice clean room 」

「Parking was easy.」

「Excellent hotel and convenient location.」

「I am sure people stay at this hotel multiple times, and the primary reason I continue to return is because of one exceptional team member—Ramona. She consistently goes above and beyond, demonstrating genuine kindness, empathy, and professionalism. Her ability to make guests feel valued truly stands out, and she is, without question, the highlight of every stay. If this review were based solely on her service, it would be five stars across the board. Unfortunately, my most recent experience was...

「Very good」

「Good deal」

「Clean」

「The breakfast was very good, and the staff was really good.」

「I booked the room through Expedia by advance payment, but the hotel charged my credit card again, which means double-charged. It was really troublesome to sort it out. The room was nice and clean, but noises from upstairs was loud and very annyoing..」

「Nice updated or new hotel only down far was finding it as it’s located behind a gas station and you have to use their parking lot to access the hotel parking lot and there was no signage indicating the best western. Bed and rooms we comfortable. Breakfast was normal complimentary hotel breakfast. Never used pool, was hoping for a hot tub but there wasn’t one at this location.」

「The room was ok for a short stay. The staff were nice, the hotel could use some improvements but for a one night stay it was fine 」

「Good trip. We stayed there because of the indoor pool.... Which was closed while we were there. Then we got called several times in the middle of the night, by a ghost caller....hotel staff says they don't know why that happened. Really hope they get that ghost to stop prank calling」

「Reserved a 2 bedroom suite. When I arrived they said the people that had stayed in it had extended their stay. Not sure how that can happen when I specifically reserved that room. No one noticed me of any changes. They did give me 2 separate rooms to make up for it but then my family was separated. Not very impressed, and there was splatter of something on the walls, the bedding was ripped. Won’t be staying at this particular hotel again. Which is a shame because we love Staybridge...

「The hotel room was very nice and overall we enjoyed our stay. What I don’t appreciate is the housekeeping people waking us up on the last day. Check out is noon and we had the do not disturb sign outside the door but housekeeping knocked at 9:15 and woke us up. I told the man we are staying until checkout. Yet he came back a little after 11 and knocked again. There should be better coordination so housekeeping knows when a person has left or at the very least, honor the do not disturb sign until...

「Very clean hotel. Nice big rooms. 」