Riverdale Vacations from ￥222,828

The concierge service was excellent. Housekeeping left a note indicating we would only receive room service, same day, if we requested it (due to our “do not disturb” sign. Later, the sign was taken down, but housekeeping repeatedly tried to enter the room without having been called. The location of the hotel is great, very close to Times Square. The Grab’n Go sandwiches we purchased downstairs were all stale.

Amazing stay. Great service. Very convenient and a great location. We loved it so much we are hoping to be apart of the Nashville property once it opens. Thank you to everyone we had the pleasure of meeting. Till next time.

In our opinion, the room are way overpriced for the size of the room that we got. The dining in this hotel is extremely expensive compared to anywhere else we stayed in MANHATTAN.

We had an incredible stay at the Lotte New York Palace Hotel! From the moment we arrived, the staff was warm, attentive, and genuinely friendly. They made us feel welcomed and well cared for throughout our visit. One of the highlights of our stay was the breathtaking view from our room; it truly made our time in New York feel magical. We chose this hotel because it’s the iconic filming location for Gossip Girl, and to our delight, two amazing staff members offered to give us a tour. That extra thoughtfulness made the experience so much more special and unforgettable.

Parking like anywhere in New York was hard but $85 per day is a lot. I had to park somewhere else. The room was small and I was hoping for an upgrade but didn’t get it. The bathroom wasn’t that great. I think the hotel was okay. I did get 2 items per day either a drink or snack. I wouldn’t stay with small kids around this area maybe a place that is less chaotic.