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「At this price point, Hotel Grand, in Samakov, is excellent value. The owner, Stanislav, was very helpful and gave us great service. The room was fine, the restaurant was fine, the bar was fine. There are 4 large supermarkets very near the hotel. We like supermarkets :) We had a great, comfortable stay. Thank you Stanislav and your team :)」

「Clean 」

「nice and cool」

「Located near the Kleptuza lake in Velingrad, Bulgaria, this place is perfect to visit with your adult parents - the aqua jets are designed to massage the entire body, and specifically feet, shoulders, and back, parts that need the special mineral water treatment, so the peripheral nerve system is reenergized. The local food is fresh and delicious, and the staff is very friendly.」

「Très bon hôtel, bien situé avec des installations agréables, mais quelques améliorations de confort/entretien seraient les bienvenues. 」

「A place where you can rest assured, because Ms. Milena Nikolova is a great professional :) The breakfast is excellent, as are the pools.....but the Spa center leaves a lot to be desired.」

「浴槽があったので、お湯をはり入浴。お湯を抜こうと栓を開けると、お湯が抜けず便器の前の排水口から溢れてきて、バスルームは水浸しに。フロントに電話しようにも説明書類はブルガリア語のみ、やむなく外線で電話した。部屋を変えるというが、夜も遅いし明日修理ということで、応急に敷くタオルを持って来させたが、そなタオルに髪の毛が残っていた。周りに何も無く街まで車で20分かかる。夕食をリゾート内のレストランで済ませたが、チップを要求された。ブルガリアではチップの習慣は無いはずなのに。翌日、排水の修理ができず部屋を変わることに。前夜の不便に対する補償を求めると、ランクアップした部屋に変えたので、それだけ。と言われる。しょうがないが、図体だけゴージャスで中身が伴っていない気がした。」

「Clean rooms and spa, Friendly staff.」

「Room was clean and tidy. The Mountain View and little balcony was very nice. The parking was easy and spacious. It was in close walking distance to the downtown Bansko area where all the bars and restaurants are. The owners were very pleasant. 」