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「The staff was great」

「We enjoyed our 5 day stay. The room was small but well designed. The bed was very comfortable and the large balcony was perfect with beautiful views. The cool pool was not open while we were there but the large warm pool and two small hot ones were nice, as well as the steam room and dry sauna. The breakfast was good and many dishes from the restaurant were as well. With that said, some dishes lacked flavor like the pasta and a sandwich was not edible. Two staff members stood out- Desi at the...

「nice and cool」

「Un accueil génial. La maison est super. Je recommande vivement」

「The room was mediocre, uncomfortable bed, they only gave us 2 towels for the tow of as. No towels for your hands. For an 110€+ per night hotel I would expect to have the white slippers which they normally put them in the room. We had the spa included, but you had to pay extra for the bathrobe. I won’t recommend it 」

「Das Personal war sehr freundlich」

「Cok temizdir 」

「浴槽があったので、お湯をはり入浴。お湯を抜こうと栓を開けると、お湯が抜けず便器の前の排水口から溢れてきて、バスルームは水浸しに。フロントに電話しようにも説明書類はブルガリア語のみ、やむなく外線で電話した。部屋を変えるというが、夜も遅いし明日修理ということで、応急に敷くタオルを持って来させたが、そなタオルに髪の毛が残っていた。周りに何も無く街まで車で20分かかる。夕食をリゾート内のレストランで済ませたが、チップを要求された。ブルガリアではチップの習慣は無いはずなのに。翌日、排水の修理ができず部屋を変わることに。前夜の不便に対する補償を求めると、ランクアップした部屋に変えたので、それだけ。と言われる。しょうがないが、図体だけゴージャスで中身が伴っていない気がした。」

「The listing for this apartment hotel was misleading. It said that it has Spa Facilities and swimming pool but it did not. There was such in nearby building in another hotel with similar name that charged extra 43 eur and said they have nothing to do with Flora Daisy」