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"Good, clean, big lake-facing room. Hassle-free check in. Excellent breakfast & buffet dinner. Onsen tax is very high though compared to other hotels."

"Excellent service. Staffs are very friendly and provided uncompromising service. Would stay again and definitely recommend to my friends and family "

"Super clean and spacious"

"Excellent buffet dinner and a la carte items "

"L hotel est juste incroyable. Tout est tellement beau, toutes les zones communes decorees de sculpture et bassoin d eau, immense et de toute beaute. Les chambres sont a coupees le soufle (grandeur, deco et vue. Si vous allez dans la region c est un must!"

"I had an amazing stay at this hotel! The service was exceptional. The staff was friendly, attentive, and always ready to help. The rooms were clean, comfortable, and well-equipped with everything I needed. The location was also perfect, making it easy to explore the area. The overall atmosphere was warm and welcoming, making me feel right at home. I truly appreciate the outstanding hospitality and will definitely stay here again. Highly recommended!"

"Good value for money including breakfast, though the breakfast was average"

"The overall experience of my stay is terrible: there are molds in the bathtub; the toothbrushing cup was used as cigarette trash tray by previous occupant and was not replaced when we move in; the washbasin is jammed; the sewer make noises randomly the whole night; the receptionists and staff barely speaks English. The only good things of the hotel are exterior view and food. "

"1. I Would love it if Breakfast starts 6 - 10 am. 2. It Would be more convenient if the checkout time extended to 11 am. Thank you!"