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New Akan Hotel

3.5 star property
Comfortable lakefront hotel, walk to Lake Akan

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June 2024

Photo gallery for New Akan Hotel

Outdoor spa tub
Exterior
Resort Twin, Non Smoking, Lake View (Shangrila Building) | Balcony view
Buffet
Outdoor spa tub
Reviews
8.0

Very good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included

Explore the area

Map
085-0467, Hokkaido, Kushiro, 2-8-8 Akanko Onsen, Akan-cho
  • Popular LocationAkankohan Eco Museum Center5 min walk
  • Popular LocationLake Akan6 min walk
  • Popular LocationAinu Kotan10 min walk
  • AirportKushiro (KUH)58 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

The hotel was right by the Lake Akan with excellent public bath and rooftop hot pool. However, you can tell the hotel ha...
Chee
Apr 20, 2017
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Room options

View all photos for Twin Room with Mountain View, Non Smoking (Crystal Building)

In-room safe, desk, free WiFi, bed sheets

Twin Room with Mountain View, Non Smoking (Crystal Building)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
Desk
In-room safe
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Resort Twin, Non Smoking, Lake View (Shangrila Building)

Resort Twin, Non Smoking, Lake View (Shangrila Building) | In-room safe, desk, free WiFi, bed sheets

Resort Twin, Non Smoking, Lake View (Shangrila Building)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
Desk
In-room safe
  • 36 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room with Lake view, Non Smoking(Crystal Building)

In-room safe, desk, free WiFi, bed sheets

Twin Room with Lake view, Non Smoking(Crystal Building)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
Desk
In-room safe
  • 24 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room, Lake View, Non Smoking (Crystal Building)

Flat-screen TV

Japanese Style Room, Lake View, Non Smoking (Crystal Building)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
Desk
In-room safe
  • 33 sq m
  • Lake view
  • Sleeps 5
  • 4 Twin Futons

View all photos for Japanese Style Room, Mountain View, Non Smoking (Crystal Building)

Flat-screen TV

Japanese Style Room, Mountain View, Non Smoking (Crystal Building)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
Desk
In-room safe
  • 33 sq m
  • Mountain view
  • Sleeps 5
  • 4 Twin Futons

View all photos for Japanese Style Room, Lake View, Non Smoking (Shangrila Building)

In-room safe, desk, free WiFi, bed sheets

Japanese Style Room, Lake View, Non Smoking (Shangrila Building)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
Desk
In-room safe
  • 35 sq m
  • Lake view
  • Sleeps 5
  • 4 Twin Futons

View all photos for Twin Room, Non Smoking (No Choice of View Preference)

Twin Room, Non Smoking (No Choice of View Preference) | In-room safe, desk, free WiFi, bed sheets

Twin Room, Non Smoking (No Choice of View Preference)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
Desk
In-room safe
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room, Mountain View, Non Smoking (Shangrila Building)

In-room safe, desk, free WiFi, bed sheets

Japanese Style Room, Mountain View, Non Smoking (Shangrila Building)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Bathrobes
Hair dryer
Coffee/tea maker
Desk
In-room safe
  • 35 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Shangri La Building Japanese Style Room with Lake View

Interior

Shangri La Building Japanese Style Room with Lake View

  • Sleeps 5
  • 5 Twin Futons

Crystal Building Western Style Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Shangri La Building Resort Twin Room

In-room safe, desk, free WiFi, bed sheets

Shangri La Building Resort Twin Room

  • Sleeps 2
  • 2 Twin Beds

Crystal Building Western Style Room with Lake View

  • Sleeps 2
  • 2 Twin Beds

Crystal Building Japanese Style Room

  • Sleeps 5
  • 5 Twin Futons

Shangri La Building Japanese Style Room

  • Sleeps 5
  • 5 Twin Futons

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About the neighborhood

Kushiro

Located in Kushiro, New Akan Hotel is on a lake. Kyumarumaru Sogen and Mashu Hot Spring are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Akan and Akan Mashu National Park. Akankohan Eco Museum Center and Rikubetsu Space Earth Science Museum are also worth visiting.
Visit our Kushiro travel guideOpens in a new window

What's nearby

  • Akankohan Eco Museum Center - 5 min walk
  • Lake Akan - 6 min walk
  • Akanko Ainu Theater Ikoro - 9 min walk
  • Ainu Kotan - 10 min walk
  • Mount Meakan - 17 min drive

Getting around

  • Mashu Station - 35 min drive
  • Kushiro Airport (KUH) - 64 min drive

Restaurants

  • 奈辺久 - 4 min walk
  • Pan de Pan - 2 min walk
  • 両国総本店 - 4 min walk
  • 北国の味 ばんや - 7 min walk
  • 食事処味心 - 4 min walk

About this property

New Akan Hotel

Hotel by the lake
You can look forward to a free breakfast buffet, an indoor mineral hot spring (onsen), and a garden at New Akan Hotel. For some rest and relaxation, visit the sauna. Be sure to enjoy breakfast and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with an arcade/game room and laundry facilities.
You'll also find perks like:
  • Free self parking
  • Free train station drop-off, hot springs on site, and train station pick-up service
  • An elevator, 1 meeting room, and multilingual staff
Room features
All 370 rooms offer comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
Other amenities include:
  • Free toiletries and hair dryers
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station drop-off shuttle
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Felice

Things to do

  • Arcade/game room
  • Hot springs
  • Sauna

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • On a lake

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Built in 1965
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Akan Hotel
New Akan
New Akan Hotel
New Akan Hotel Kushiro, Japan - Hokkaido
New Akan Hotel Kushiro
New Akan Kushiro
New Akan Hotel Hotel
New Akan Hotel Kushiro
New Akan Hotel Hotel Kushiro

Frequently asked questions

Is New Akan Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at New Akan Hotel?

Self parking is free at this property.

What time is check-in at New Akan Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at New Akan Hotel?

Check-out is at 10 AM.

Where is New Akan Hotel located?

Situated on a lake, this hotel is within a 10-minute walk of Akankohan Eco Museum Center and Lake Akan. Akanko Ainu Theater Ikoro and Ainu Kotan are also within 10 minutes.

New Akan Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 38 out of 135 reviews" "
Rating 8 - Good. 62 out of 135 reviews" "
Rating 6 - Okay. 25 out of 135 reviews" "
Rating 4 - Poor. 8 out of 135 reviews" "
Rating 2 - Terrible. 2 out of 135 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jean-Marc

Stayed 1 night in Feb 2022

6/10 Okay

SHIRO

Liked: Staff & service, room comfort
Food is good, the roof top bath is terrible.
Everything is good except the roof top bath… that was really disappointing. You should not be deceived by the picture….
Stayed 1 night in Aug 2021

10/10 Excellent

Ranson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On Lake View
Some rooms are a bit dated and wifi was weak. Small bathroom given size of room but beautiful views, nice service and great breakfast and dinner buffet (plenty of choices).
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Beautiful views, but antiquated facilities
The hotel is conveniently located on the site of Lake Akan, and our room had a stunning view of the lake. However, overall the room was very old-fashioned - we wondered if it had been renovated since the hotel opened - and it has the tiniest bathroom I have ever seen in Japan. It is so tiny that is difficult to use the toilets comfortably, and some visitors may have problems entering the bathroom. The hotel "upgraded" the toilets by adding a Washlet seat system, but the seat is too big for the old-fashioned toilet bowl and makes the space seem even smaller. Be careful when using the bathtub, as the bathroom floor flooded easily. The dinner and breakfast buffets offered a wide variety of good food with a nice view of the lake. It is a pity, however, that the breakfast buffet only offers margarine, especially since Hokkaido is a great producer of butter.
Stayed 1 night in Aug 2021

8/10 Good

wimolmas

Liked: Staff & service, property conditions & facilities, room comfort
Good service.
Stayed 1 night in Feb 2020

6/10 Okay

KAH CHUAN

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

LIAN HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good relaxing stay with a nice lakeside views
Check-in was fast, efficient and courteously done; staff friendly. Room size is big, bed & toilet clean; the shower curtains however, ave a 'smelly' odour and they were one or two hooks missing and felt 'mouldy'. The decor needs an upgrade overall from the room, lobby to the common areas. Book with a good view of the lake (Lake Akan) and Mt. Oakan. Quite central located in this resort area, and if you drive, easy access to the other lakes like Kussharo and Musho as well as other nice observation points for wonderful views of the lakes and surrounding area. The breakfast and dinner restaurant area is huge and can be busy during peak hours. There is a wide selection of western and local food; they are replenished regularly. The onsen is worth a visit and open almost 24 hours.
Stayed 1 night in Jul 2019

8/10 Good

Jasmine, SINGAPORE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast & dinner were good with lots of variety. The outdoor onsen has excellent view of lake akan. Smelt fishing at lake Akan was excellent and reasonably price compare to other places. Firework was better here compared to other places in Hokkaido. Hot beverages and simple snacks were served during check in. Pillows very hard.
Stayed 1 night in Mar 2019

8/10 Good

Say Huat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooftop spa!
love the rooftop spa. Great for relax.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a run down condition, wallpaper falling off, bathroom inside the room had stains everywhere including on the sink and basin. Towel had stains. Dinner and breakfast included was buffet style and overall the quality and taste was below average. It seemed like the restaurant could not cope with the influx of customers and food was mostly empty. Felt like it was a war zone. Customers kept having to tell staff that food were empty. No table service, used plates piled as there were insufficient staff to take away used plates. Also we stayed for 2 nights and the buffet food was exactly the same for breakfast and dinner. On the other hand, the lake view in the Japanese tatami room was excellent, best view for the Snow Festival fireworks. Rooftop pool is nice, women's onsen is spacious and has a sauna. Hotel has a minivan driver service to drive you to the car park
Stayed 2 nights in Feb 2019