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Guest reviews

4.3 out of 5 Excellent
188 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

WiFi 無料
冷房
スパ
レストラン
ジム
ビジネスサービス

Cleaning and safety practices

  • 消毒殺菌剤で清掃
  • 手指消毒剤を提供
  • 感染予防用品

Map

周辺ガイド

人気の観光スポットLake Akan徒歩 2 分
人気の観光スポットAkanko Ainu Theater Ikoro徒歩 3 分
人気の観光スポットAkankohan Eco Museum Center徒歩 11 分
空港Kushiro (KUH)車で 50 分

さらにお得に予約するには・・・

会員価格なら、世界中の宿泊施設が 10% 以上割引になります。

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  • 山側ツイン 禁煙

    Room amenities

    • 30 ㎡
    • 定員 2 名
    More details山側ツイン 禁煙
  • 湖側和室 (バス付) 禁煙

    Room amenities

    • 30 ㎡
    • レイク ビュー
    • 定員 5 名
    More details湖側和室 (バス付) 禁煙
  • 湖側和室 (シャワーブース) 禁煙

    4.8/5 guest room rating

    Room amenities

    • 30 ㎡
    • レイク ビュー
    • 定員 4 名
    • シングル布団 4 組
    More details湖側和室 (シャワーブース) 禁煙
  • 湖側ツイン 禁煙

    Room amenities

    • 30 ㎡
    • レイク ビュー
    • 定員 2 名
    More details湖側ツイン 禁煙
  • 山側和室 (シャワーブース) 禁煙

    5/5 guest room rating

    Room amenities

    • 30 ㎡
    • 定員 4 名
    • シングル布団 4 組
    More details山側和室 (シャワーブース) 禁煙
  • 山側和室 (バス付) 禁煙

    Room amenities

    • 30 ㎡
    • 定員 5 名
    More details山側和室 (バス付) 禁煙
4.3
Excellent
5 - Excellent
86
4 - Good
74
3 - Okay
21
2 - Poor
5
1 - Terrible
2

4.4/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen & good food
Stayed 2 nights in Dec 2019

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lake view at the breakfast area. Wide variety of dishes for breakfast. There are many onsen pools with different temperature, with an outdoor pool that you need climb up the stairs, kind of special experience to me. The staff were helpful attending our request and questions. The area has limited activity during the period of our visit. We visited nearby Ainu Kotan, Marimo museum and Lake Akan and tried some Ainu food.
Stayed 2 nights in Nov 2019

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time with 5 friends in 2 rooms here. Absolute highlight was the 8th floor onsen you can use in the next hotel over. What a stunner. I've been to MANY nice onsens but this one probably took the cake! Areas for improvement - -Cafeteria was underwhelming. Selection was nice, but many "hot" dishes were lukewarm. Steak at dinner was a confusing mess, extremely chewy, bloody, and not hot...we weren't sure if it was lamb or steak because of the texture. Cheese selection at dinner was nice. -A/C is central for the whole building, so you can't control the temperature. Come back from the hot springs steaming and your only option is to turn on the heater...
Stayed 1 night in Nov 2019

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, room comfort
Area is nice as it is by the lake but the food of the hotel is not good
Stayed 1 night in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake view best choice
The best lake view you can find in Lake Akan
Stayed 1 night in Sep 2019

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