Real Cartuja de Valldemossa

I want to make this review fair. I don't believe the photos show an accurate description of the property. The rooms are bare and basic, a foam mattress and sheets. The air conditioning is antiquated and slow to cool. The pool and bar area are nice. But if you aren't ready for it, the hotel is on a wild party street full of bars and intoxicated young people. It could be great if that is what you are looking for. It was over a three hundred dollar hotel including fees and taxes with 10/10 positive reviews, which made it sound and look like a more high-end hotel. I arrived with heavy luggage to a non working luggage elevator to get in the building. I am not young, and it was not easy pulling bags up the stairs. The desk personnel were kind and nice, but then getting on the elevator to my room, a drunk young man knocked my suitcase and bag onto the floor and broke a jar of honey...inside my bag. That was an hour cleanup of my books, computer, Ipad etc. The worst part was the cleaning chemical smell in the room. I tried to air the room out with no luck, but when I opened the closet, the smell was really quite horrible. This is room 310. Management needs to attend to this. I don't believe it is safe. Requesting a refund, I did not receive one but still, I checked out of the hotel an hour later. Again, if you're there for the party street, the pool, etc, and you're young and ready to roll, it could be the perfect spot.

We had a great stay at Es Princep and will return someday. The beautifully-designed Es Princep is located within walking distance to all of the incredible sights of the old city of Palma. This is important to note as we discovered it was faster to walk (8-12 minutes) than wait 5 minutes for a taxi (8 Euros). We were consistently greeted and served by an excellent front-desk team. They helped us to: plan our sightseeing trips, get our car from the garage, obtain tickets to the Cathedral of Santa Maria de Palma (Gaudi’s modifications), and recommended excellent local restaurants. Additionally, the food and staff in their delicious breakfast buffet were top notch. As was the housekeeping staff who were all hardworking and friendly.

Beautiful hotel. Reasonably priced.