「Did not give us room with 2 queen beds as we booked and paid for. On top of that, front desk staff didn't even bother yo let us know that they will give us wrong room type until we found out at night. We have 16 and 12 years old boys so we specifically reserved room with 2 queen beds. When we called the front desk at night they said initially that they couldn't give us our room due to availability. After dealing with front desk person with back and forth arguments he said he will give us call...
「Did not give us room with 2 queen beds as we booked and paid for. On top of that, front desk staff didn't even bother yo let us know that they will give us wrong room type until we found out at night. We have 16 and 12 years old boys so we specifically reserved room with 2 queen beds. When we called the front desk at night they said initially that they couldn't give us our room due to availability. After dealing with front desk person with back and forth arguments he said he will give us call...
Piyush