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「It was great」

「Disappointed as it said resort, but the rooms weren’t clean the elevators didn’t work. The pool was dirty. The towels didn’t match. The room was fine but the shampoo dispenser in the bathroom was busted. I would not recommend.」

「Didn’t realize parking was $15.00 The room #4, needed a room darkening shade on the window!」

「Maybe because it's a resort price, but it was too expensive. It's worth $170. In the room, there was no space for luggage or a table other than the beds. Only one of the three lights in the bath space was on. There was heavy resistance in opening and closing the bathroom door. Even if the pool was dim, no lights were on. The only thing I was happy about was that the women at the front were very nice.」

「Actually was quiet. Close location to restaurants and bars. Very simple room. No refrigerator. Lobby was very smelly.」

「Couldn’t even make it to my stay because of the hazardous air quality. I was told I’d be getting a FULL refund, yet I’ve spent days calling and hearing nothing but, “The manager isn’t in. Call back tomorrow.” At some point, it stops being an excuse and starts being terrible customer service. I was really looking forward to my first trip to PIB, but after this experience I’ll be staying somewhere else when I reschedule. God awful customer service, unprofessional management.」