Great spot for our first trip to Mexico! Close to the airport so getting there was a breeze...beware the time share sales people inside the airport that try to lure you with free cab rides and spa services!
Check in at Velas Vallarta was super easy and everyone was incredibly nice and helpful (shout out to Miguel, Jesus, and Brenda). Very safe feeling area. Fantastic ocean view from this upper level. The resort is a bit older property but is well maintained. The condo was clean and it was a blessing to have the AC kicking on arrival because it was about 95 degrees and 95% humidity. The condo was just right in size for our family (2 adults, 2 kids) and has pretty much everything you need. Yes, there are maybe a few things that could be fancier or newer, but you're on vacation at a resort in Mexico...go to the pool, go to the beach, see the town.
We opted to do the all-inclusive after arrival and only for the first full day and Jesus was very helpful setting that up, and we took FULL advantage. The next day we went to the nearby grocery (5 minutes, appx 50 pesos) and stocked the fridge and spent the rest of our days by the pool, going downtown along the Malecon, doing a couple tours, and eating out in the Marina District (walkable from the resort). *You can still eat at the restaurants if you want to and bill to your room.
The owner was incredibly helpful and quick to respond to all of our questions. Definitely a good option to consider for your first trip to Mexico!