Book a Puerto del Carmen Resort

"From the moment I entered it the folks behind the desk were very helpful and courteous.ln particular Geronimo was very helpful but indeed all the staff did everything they could to make my stay pleasant and enjoyable. The buffet breakfast was excellent and the room were cleaned daily. I would highly recommend THB Flora"

"Room was clean and excellent, all the amenities we needed and plenty we didn’t use, great food, friendly and helpful staff"

"Breakfast many options and all areas of the hotel are beautofully maintained."

"Property could do with some improvements, very weathered, nice view points, nice quiet front, short walk to bars and shops. Maid was lovely, receptionist not so much, no warm welcome, just here’s your room key take the lift, next please…. Restaurant .. wow, shocking… what I can say, no organisation, kids running up and down as staff move food round 30 prior to service closing, stayed 4 nights only went for breakfast twice, same each time, no glasses, no seats, no coffee cups, not a lot of fresh fruit options (chips for breakfast). Staff too busy closing down areas and cleaning table. "

"The staff were all very kind happy and welcoming. Excellent facilities in the apartment. Very spacious outdoor areas sec9nd pool area was a surprise thought there was only 1 and so very quiet. "

"Apartments have everything you need. "

"Stinking Room wasn’t cleaned once. Bed sheets not changed "

"All good but we felt that heated pool could be warmer"

"I particularly enjoyed the aqua aerobics in the pool each day at 12- the guys from the animation team were excellent- made them good fun. Reception staff were particularly helpful. Good selection of fresh food & the entertainment in the evenings was very good. "