ポンチャトゥーラのおすすめホテル予約

「I told the front desk that the outlet in the bathroom was not functioning properly, nothing was done, power went out in the room, and the fire alarm was set off after 11pm and we were told by the FD that we would be compensated because it was caused by someone smoking in there room. hallways smelled like marijuana at all times. door lock cover was broke 」

「コーヒーメーカーが使いやすかったです。また、室内に素敵な画が飾られており、眺めてリラックスできました。」

「Rooms were clean, great beds」

「Was not allowed to check in due to overbooking and the desk clerk was super rude. She yelled "I have no room for you" as I walked though the door without asking what I wanted or even my name」

「Yes, room was clean and front desk was diligent and considerate.」

「Lovely」

「This room had mold and a cockroach. Had not been cleaned there was mold around the front entrance. I have 4 pictures showing the issue. We want a refund. 」

「Cute room excellent decor, good communication with host, however, I did not learn that the Ac wasn’t working until my arrival, but the host was quick to refund me, however, the weather had turned cool and the windows were open, so it was okay…. Until the next morning when temps dropped to 40’s and there was no heat either. I had to answer work emails from under blankets bowing on my cold finger to not go numb. But that was my choice to stay, again the host were willing to refund. But I was there...

「Wonderful property. Clean, well stocked & a very safe walkable neighborhood!」

「Room was a lil dirty towels where stained cockroaches walking around 」

「Spotless and odorless room with a bed that was very comfortable. I would gladly stay here again.」

「We enjoyed our return trip to this beautiful historic property! Our room was awesome and the balcony a bonus! We enjoyed the delicious breakfast!」

「3rd & 4th floor rooms are great. I wouldn't suggest 1st room floor rooms unless you get them at a major discount. 1st floor room I had was pretty gross needs updating. Restaurant & lounge were great. Staff & housekeeping are awesome. Close to highway & tons of restaurants.」

「Everything was excellent, the room was clean, the food and staff at breakfast in the morning was lovely and the atmosphere in the hotel is so welcoming. There was on front desk person who wasn't particularly friendly and didn't even look at me when I was asking for some information. That hasn't been my experience in the past when I've stayed there.」

「Staff extremely helpful and courteous 」

「Everything was very nice and comfortable」