We reserved the room as part of a wedding party however we were put in a completely different building because we had schedule a king room through Expedia and they said they would not get paid if they changed us to a different room type. The 1st room they put us in had a broken toilet that could not be flushed without the back of the toilet removed and it constantly ran. There was also an old bar of soap in the shower that led me to believe that it wasn't properly cleaned. The 2nd room they put us in had open spaces all around the door leading to the hall which let i every hallway noise and was an adjoining room with a 1 1/2 space under both doors-you could see into the adjoining room...Both issues were very concerning to me as a safety issue. I ahve pictures of all of the above!
Dawn
2024 年 5 月に 1 泊滞在
6/10 (普通)
Joseph
2024 年 4 月 3 日
Joseph
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Ben
出張, 家族旅行
2024 年 3 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
First time and enjoyed it.
Ben
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Reginald
2024 年 3 月 16 日
Reginald
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
Justin、Alexandria
2024 年 3 月 16 日
Justin
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Rita
2024 年 3 月 12 日
Rita
2024 年 3 月に 1 泊滞在
8/10 (良い)
Todd
2024 年 3 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Todd
2024 年 3 月に 2 泊滞在
4/10 (不満)
PATRICK D
2024 年 3 月 11 日
Everything was ok, the room did have a different odor. The biggest irritation is the double charge on my card that is yet to be resolved. I got this room through Expedia and paid through them. I was given a 0 balance on my receipt since it was charge through a third party but then charged my room to my card that was supposed to be used only for incidentals. Was told this was your mistake but is still yet to be paid back to me. Making me question if I will use a Marriot again.