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HOTEL WINDAY PLAYA DEL CARMEN

2.0 star property
Hotel with a rooftop terrace, a short walk to Quinta Avenida

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Photo gallery for HOTEL WINDAY PLAYA DEL CARMEN

1 bedroom, in-room safe, blackout drapes, free WiFi
Terrace/patio
1 bedroom, in-room safe, blackout drapes, free WiFi
Family Studio | 1 bedroom, in-room safe, blackout drapes, free WiFi
1 bedroom, in-room safe, blackout drapes, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pool
  • Free WiFi

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Family Studio

1 bedroom, in-room safe, blackout drapes, free WiFi

Family Studio

Highlights

Mini-fridge
Separate bedroom
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
In-room safe
Daily housekeeping
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

1 bedroom, in-room safe, blackout drapes, free WiFi

Standard Double Room

Highlights

Mini-fridge
Separate bedroom
Blackout drapes/curtains
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | 1 bedroom, in-room safe, blackout drapes, free WiFi

Deluxe Room, 1 Queen Bed

Highlights

Mini-fridge
Separate bedroom
Blackout drapes/curtains
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio

Family Studio | 1 bedroom, in-room safe, blackout drapes, free WiFi

Family Studio

Highlights

Kitchenette
Mini-fridge
Separate bedroom
Blackout drapes/curtains
Coffee/tea maker
In-room safe
Daily housekeeping
  • City view
  • Sleeps 6
  • 3 Double Beds

View all photos for Basic Studio

1 bedroom, in-room safe, blackout drapes, free WiFi

Basic Studio

Highlights

Mini-fridge
Separate bedroom
Blackout drapes/curtains
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Basic Studio

1 bedroom, in-room safe, blackout drapes, free WiFi

Basic Studio

Highlights

Mini-fridge
Separate bedroom
Blackout drapes/curtains
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Standard Double Room

Highlights

Mini-fridge
Separate bedroom
Blackout drapes/curtains
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Room

Junior Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Junior Room

Highlights

Mini-fridge
Separate bedroom
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, in-room safe, blackout drapes, free WiFi

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Mini-fridge
Separate bedroom
Blackout drapes/curtains
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite | 1 bedroom, in-room safe, blackout drapes, free WiFi

Junior Studio Suite

Highlights

Balcony
Mini-fridge
Separate bedroom
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Deluxe Twin Room

Highlights

Mini-fridge
Separate bedroom
Blackout drapes/curtains
Private bathroom
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, blackout drapes, free WiFi

Standard Double Room

Highlights

Mini-fridge
Separate bedroom
Blackout drapes/curtains
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
77720, QROO, Playa del Carmen, LOTE 1 y 2, MZ 133 Colonia Zazil-Ha

What's nearby

  • Quinta Avenida - 6 min walk - 0.6 km
  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 9 min walk - 0.8 km
  • Central Square - 18 min walk - 1.5 km
  • Playa del Carmen Maritime Terminal - 2 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Colectivo Mexicano Cervecero - ‬3 min walk
  • ‪San Lucho Mezcaleria - ‬3 min walk
  • ‪La Pista Musical - ‬2 min walk
  • ‪Quadra Café - ‬3 min walk
  • ‪Pescaderia y Cockteleria el Pirata - ‬3 min walk

About this property

HOTEL WINDAY PLAYA DEL CARMEN

Hotel near Quinta Avenida
Close to Mamitas Beach and Playa del Carmen Main Beach, HOTEL WINDAY PLAYA DEL CARMEN provides amenities like a rooftop terrace. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Smoke-free premises, luggage storage, and a 24-hour front desk
Room features
All guestrooms at HOTEL WINDAY PLAYA DEL CARMEN boast comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Showers and shampoo
  • Mini fridges and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Winday Del Carmen Del Carmen
HOTEL WINDAY PLAYA DEL CARMEN Hotel
HOTEL WINDAY PLAYA DEL CARMEN Playa del Carmen
HOTEL WINDAY PLAYA DEL CARMEN Hotel Playa del Carmen

Frequently asked questions

Does HOTEL WINDAY PLAYA DEL CARMEN have a pool?

Yes, this property has an outdoor pool.

Is HOTEL WINDAY PLAYA DEL CARMEN pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOTEL WINDAY PLAYA DEL CARMEN?

This property doesn't offer parking.

What time is check-in at HOTEL WINDAY PLAYA DEL CARMEN?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at HOTEL WINDAY PLAYA DEL CARMEN?

Check-out is at noon.

Where is HOTEL WINDAY PLAYA DEL CARMEN located?

Located in Zazil-ha, this hotel is within a 10-minute walk of Mario Villanueva Stadium Madrid, Quinta Avenida, and Playa del Carmen Main Beach. Mamitas Beach and Coco Beach are also within 15 minutes.

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HOTEL WINDAY PLAYA DEL CARMEN Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 39 out of 106 reviews
Rating 8 - Good. 29 out of 106 reviews
Rating 6 - Okay. 13 out of 106 reviews
Rating 4 - Poor. 9 out of 106 reviews
Rating 2 - Terrible. 16 out of 106 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nicole

Liked: Staff & service
Good value. Clean friendly staff.
Stayed 3 nights in Dec 2024

8/10 Good

Niles

Liked: Cleanliness, staff & service
Staff was good. The room was clean. Towels and sheets could of been better, as well as the shower hot water was temped at warm at best. Overall a decent value for short trips
Stayed 3 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly hotel, a short walk from the action of 5th Ave.
Stayed 1 night in Jan 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff

Easy check-in and extremely friendly staff.
Stayed 1 night in Jan 2024

6/10 Okay

Todd

Liked: Property conditions & facilities

Decent Hotel

The room was nice and the hotel was clean but the location was a bit far from the activities.
Stayed 7 nights in Dec 2023

10/10 Excellent

Shirley Vanessa

Liked: Amenities, property conditions & facilities
N
Stayed 1 night in Jan 2025

6/10 Okay

jose

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was excellent. I just wish they would give you a towel in better condition
Stayed 3 nights in Aug 2023

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Decent location. Clean. Nice bed. Clean shower. Everything works like it should. Nice cafe below too...:)
Stayed 1 night in Jul 2023

2/10 Terrible

allen

Disliked: Staff & service

disappointing

very disappointing. no record of my reservation, check in took an hour, did not want to honor my reservation, no hot water, problem with wifi, attempted to pad bill by 400 peos to wash a towel
Stayed 1 night in Jan 2025

8/10 Good

cynth

Liked: Staff & service
basic and clean
Stayed 1 night in Aug 2023

6/10 Okay

Darren

Most rooms were very clean. Some rooms had low pressure hot water, Some were normal. Tile flooring made it sound like a dormitory
Stayed 1 night in Jul 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the room and location. It is next to essentials and the touristy area. The only thing i didnt like was Zumba at the park every other day at 7:39AM PST/7:30PM PST that wakes you up in i think whatever room you’re in . Had to eat out everyday because the fridge is very small and no microwave (not sure if they have rooms with bigger fridge and microwaves/cooking areas. The restaurant downstairs is good. It is about 11-15$USD/order with a drink
Stayed 1 night in Jul 2023

2/10 Terrible

Evgenii

Liked: Amenities
Disliked: Cleanliness, staff & service
I had to pay more at the table.
Stayed 1 night in Oct 2023

4/10 Poor

Darren

Liked: Cleanliness
Booked a following reservation. Left my stuff in the room. They booked another client in my room and left my stuff in the room. Then I had to pick up my stuff and go to another room. They found a client to pay $5 more. All the headaches it caused me..for $5.
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

No privacy and no hot water

I booked this hotel after doing multiple others across Mexico and this was not a good experience. First of all, the shower was cold and the receptionist didn’t offer to change us to another room after explaining that it happens in some of the rooms of the hotel. I had to take 2 cold stone showers. Bed was small but ok. Sheets were really slim and no option to have something more blankety. Privacy is horrible as the house keeping lady entered the room WITHOUT knocking on the door in the morning before check out time while we were intimate in the bed ! Had been traveling in a lot of country including one where the living standard is kinda poor like Haiti or Zimbabwe and this was one of the most uncomfortable place I’ve ever been so far.
Stayed 1 night in Dec 2023

6/10 Okay

Jasmin

Stayed 1 night in Feb 2025

8/10 Good

Iliana

Stayed 1 night in May 2025

10/10 Excellent

PAOLO

muy bonito el hotel todo nuevo limpio todos amables internet bien
Stayed 2 nights in May 2025

2/10 Terrible

Sergio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air condition don't work
Stayed 1 night in Apr 2025

10/10 Excellent

Ulises

Stayed 1 night in Apr 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena la atencion por parte de Kenia. El lugar y el precio excelente
Stayed 5 nights in Apr 2025

4/10 Poor

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Bring your own towels. Our room wasn't clean and the property in general is in disrepair.
Stayed 5 nights in Mar 2025

10/10 Excellent

Adriana

Stayed 5 nights in Feb 2025

2/10 Terrible

Humberto

Disliked: Cleanliness, property conditions & facilities
Mala opción no lo recomiendo, para que no se decepcionen
Stayed 7 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien!!!
Stayed 6 nights in Feb 2025