「We stayed for two nights and interacted with four employees.
The woman at the front desk was very friendly, the man who arranged a taxi for us was helpful, and the owner, who made us coffee, was also very kind.
However, on the last morning, one man's attitude was terrible.
If it weren't for that, it would have been perfect.
In the last 30 minutes, our 5-point rating dropped to 2 points.
Due to our circumstances, we were allowed to eat breakfast 15 minutes earlier than the usual time.
We are...
「Great staff at a very traditional hotel in the outskirts of Venice. Easy transportation to Venice with the train 2 minutes away, taking around 20 minutes to get to the island. 」
「La chambre est propre.
Le check in était difficile car on m'a fait payer 16€ à la remise des clés pour taxe de séjour disait t-il, alors que ce montant est déjà compris dans le prix de la réservation que j'avais déjà payé à l'avance.
À part tout s'est bien passé lors de notre séjour.」
「We needed a place to stay one night while travelling through the Veneto. This was a great location and the staff were fantastic. Very comfortable room.」
「Même si la localisation était plutôt pratique pour nous car proche du bus pour aller à Venise, le logement a été très difficile d’accès dans une résidence d’immeuble mal indiqué et en travaux. Le logement était sale et bruyant, il y avait des traces d’Hortense sur le mur et dans la salle de bain ainsi que beaucoup de poussière. La discussion avec le propriétaire de la chambre a aussi été compliqué par téléphone mais une fois rejoint ça c’est très bien passé.」
「We had wonderful hosts that greeted us with a smile and wonderful advise. She booked our taxi for the airport early the next morning and it arrived a few minutes early. Excellent deck to sit in and reflect on our wonderful vacation over a glass of wine. Great food in Mestre as well. I will stay here next time I fly out of Venice. 」
"We stayed for two nights and interacted with four employees.
The woman at the front desk was very friendly, the man who arranged a taxi for us was helpful, and the owner, who made us coffee, was also very kind.
However, on the last morning, one man's attitude was terrible.
If it weren't for that, it would have been perfect.
In the last 30 minutes, our 5-point rating dropped to 2 points.
Due to our circumstances, we were allowed to eat breakfast 15 minutes earlier than the usual time.
We are deeply grateful for your kindness.
He suddenly looked at the plate we had filled with food and said in a strong tone,
‘This is not breakfast, it's lunch!’
It seems he thought we had taken too much. We only used one plate, and it was an amount that could be finished in five minutes. I didn’t think it was particularly excessive.
After all, it’s a buffet, so the portion size is up to the customer.
Why was it necessary to make such an unpleasant remark?
Additionally, he was rearranging the large plates we had taken food from and moving the dishes around with a displeased expression, making loud noises.
Ten minutes later, as soon as the taxi arrived, he shouted, ‘The taxi is here,’
and gestured for us to leave the dining hall as if to shoo us away.
When we left the hotel, he was the only one who turned his back to us and didn't speak.
The others greeted us, and since we were in a hurry, we didn't have time to discuss his attitude.
Did he feel that the kindness of the others w"
"It was very clean. We were a family so our one-year-old daughter was able to stay comfortably in the bathtub. The kids area on the first floor was well-equipped and the pool was great to use. The supermarket was a five-minute walk away and was very cheap, which was exciting. The steakhouse next door served delicious steaks at reasonable prices."
