Find hotels near Pacific Dunes Ranch Riding Stables, Oceano from ￥14,907

"The room was not clean when I got in. Clearly the glitter on the side table overlooked by staff. I was exhausted from driving so I just laid down and woke up because the thermostat was malfunctioning and I couldn’t get it to work so at 76 degrees I was roasting. Called the front desk at 1:00 in the morning and Adam couldn’t fix it either and started to scold me about not calling right away and why didn’t I open the window? I was exhausted and fell asleep that’s why, and I didn’t open the window because I needed quiet and I was in a room next to the elevator and people talking. He offered me another room at 1:30 in the morning and I declined because my stuff was out and that would have meant gathering everything, totally waking up and not getting proper sleep for all I had to do in the morning. How is it that a 20 year old staff gets to scold a guest about how they should behave? I called the front desk in the morning and she was equally as rude, telling me I “refused” to move IN THE MIDDLE OF THE NIGHT— Let me make this clear. I did not REFUSE. I hoped I could get through the night— What I want to know is when did Best Western make it a policy to be rude to guests and make it the guest’s fault for not being up to par. After the morning call I tried to sleep until check out, put the privacy tag on my door and just as I fell to sleep, maintenance completely ignoring my DO NOT DISTURB sign. I mean, what is this? I have to pay for rudeness and disrespect? "

"Clean room, great location friendly staff."

"Good place to stay."

"The house was AMAZING! The design and decor made us feel like modern royalty. The host was very responsive and accommodating. I forgot some items at the house and they shipped it to my house, saving me a 6hr round trip. Thank you so much!"

"Our host was very accommodating and helpful. The house was clean. We enjoyed the fireplace."

"Cute little place. We had trouble with the stove tho, the oven seemed broken. Also, the wifi was very bad. We had to use our data from our phones. The sofabed was unable to open."

"Cosy room with a lovely outdoor space."

"Location and cleanliness. It was very comfortable and cozy. "

"The Property was really nice, clean and comfortable. A few things were missing. No blow dryer, no measuring utensils of any kind. There were 2 fairly large areas at the each end of the fence that needs to be fixed as a small dog easily could get through. Other than those small things it was a great property and I would stay again for sure. "