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"Beautiful location, helpful staff, wonderful food"

"Every thing is good"

"Top tier hotel extremely customer focused. Great breakfast. We did not eat dinner there. Opted for a little brew pub Gora Brewery. Onsen was lovely "

"Looking over Lake Ashi this property was clean and well maintained. The private onsen was beautiful and relaxing. The room was clean and spacious."

"This place was an amazing experience. I would love to come back again. Everything: the public and private onsens, the quiet and privateness, the meals, the overall attention and care of the staff, the rooms, and the entire property - all of it was a wonderful experience! Highly, highly recommend."

"Our room was half Japanese and half western. So wonderful to experience both cultures in one room. Amazing view from our balcony. "

"Good"

"Made a birthday stay really memorable and went the extra mile to make it so special. Highly recommended and very good racing experiences on the track and Tom’s formula college, go karts, expert Fuji tour guide, racing simulator and more. Even had a nice pair of black kite birds fly by with the stunning Fuji view."

"good"