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"Clean room, courteous and cheerful staff. "

"Absolutely magnificent experience! Everything was great! From professional service, to clean rooms and absolutely beautiful garden! "

"Great room and a beautiful resort! The buffet breakfast and dinner get repetitive after the first day, so two nights in Hakone feels just right. The highlights were the yukata and the onsen—super relaxing. The public onsen, in particular, was fantastic!"

"The room was very clean. The free shuttle bus service is excellent. The staff were very friendly and helpful. Good breakfast. Plenty to eat. Good trails to walk. A very good stay"

"Overall the room was clean and roomy. Great view of the lake and Mt Fuji. The outdoor onsen "

"Great amenities, clean and spacious. The view of fuji as we walked into the room was amazing. The hotel itself is clean, nicely designed and the details were on theme and perfect, down to the light switches. The only issue is that the location definitely requires a car to visit the surrounding areas and there is not much to do at night in the area. "

"The Ajisai onsen Ryokan exceeded our expectations. The onsen is great especially since it is private . The most unforgettable experience we had was the dinner. The presentation of kaiseki course was simple and yet very entertaining. The staff were so great of course."

"Had a very special stay here :)"

"The service, amenities and food were incredible. The garden terrace was absolutely stunning"