「The woman at the front desk was very accommodating. We had to ask to switch rooms and she made it happen! We asked for a late checkout and again she made it happen. 」
「Great location to explore downtown! Friendly and helpful staff. Well kept property and clean. Great rooftop bar for when you are tried from walking around downtown and would like a night cap. Would 100% book again!」
「We had a great short stay at this hotel in Knoxville. All the staff, from the front desk to the valets, were kind and helpful. Our room was clean and well appointed, the breakfast was good, and everything was clean. 」
「The location is outstanding. Walkable to numerous dining and entertainment options. The staff was very friendly and very helpful! The rooms are unique and aesthetically pleasing. The hotel had just updated the phone system so there was a small issue but the staff assured us they were working to resolve it. We will return for a future stay. 」
「We like the location of this property – it is close to the pedestrian zone downtown area, and close to interstates and major roads. The beds are comfortable, and the room has more storage than many other hotels. 」
「I specifically was looking for a hotel without carpet because hotel carpet is disgusting. Very nice update room. Very clean bathroom and loved the provided shampoo/conditioner/body wash. Very luxurious.」
「Very conveniently located and charming property. Check-in and check-out were smooth, and the staff were courteous and helpful. Overall, a very comfortable stay.」
