「The accommodation is lovely, but incredibly difficult to get hold of any of the staff. I was left on hold for an hour until I could speak to somebody about checking in as they had not sent the check-in details.
I lost a pair of trousers at this property. They emailed me to say they had found them and I’d need to send them £30 to get them sent back to me. I then received another email from them saying that they had not found the trousers and they would send me £20 as a gesture of goodwill since...
「Arrived after dark, unable to gain acess to property. No security lighting, very limited parking and key broke in lock. On call seemed perturbed that we had called them out. After gaining access eventually found property had not been cleaned, no bedding , clearly untidy and very poor. Basically , inhabitable. Would not recommend this property.」