Find hotels near Norwichtown Mall, Norwich from ￥12,456

"This hotel was recently renovated and the rooms look great! The staff are excellent and go out of their way to accommodate you. My first room was right next to the restaurant and I knew it was going to be noisy the next morning. So I went to the desk and they happily switched it without any problems! My complaints would be that I asked when I got there what time the shuttle to Foxwoods started and was told 5:00. I needed to go earlier and ordered a Lyft. As my Lyft driver was pulling up the shuttle shows up and people get on! I paid for a ride when I didn’t have to! Please make sure your staff knows the correct time! Also I had a 12:00 checkout and housekeeping was at my door at 11:00. Overall I would definitely stay again and recommend it to anyone M"

"The restaurant bar closed before the normal time. The gym was upgraded but very tiny. Staff was nice. I would book again. "

"There was a shuttle to and from Mohegan which was awesome. The breakfast was a nice touch. The staff were….interesting. Pleasant enough but belching and other unpleasant behaviors."

"There was an overwhelming scent on arrival— like a combination of bad cologne and cleaning product. Our room was the same and windows could not be opened. The place is worn out and though generally clean, things like cracks in sink, sloppy caulking, and stained toilet made it feel dirty."

"The place is old and the room smelled. The carpet is very old and smells. The breakfast was basic bottom of the items. Walls are paper thin. Not going back."

"Just ok. Outdated. Uncomfortable beds. Tiny tv. Kinda dingy. Served a purpose for a couple of nights. "

"Front desk staff were excellent - probably the most attentive and accommodating I’ve ever experienced in all my years of travel. I believe the gentleman’s name was Jeramie."

"Great place lot of casinos, pool, gym, restaurants, theater, mall all inside the hotel, loved it I went by myself and even like that I had a good time, stuff is always ready to help with any questions I had."

"Housekeeping did not come to clean the room until 5pm"