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ハンプトン イン & スイーツ ヨンカーズの口コミ

2.5 out of 5
ハンプトン イン & スイーツ ヨンカーズ
160 Corporate Blvd, Yonkers, NY

口コミ

8.0

とても良い

評価 10 - 1003 件の口コミ中 501 件が非常に良い" "
評価 8 - 1003 件の口コミ中 223 件が良い" "
評価 6 - 1003 件の口コミ中 103 件が普通" "
評価 4 - 1003 件の口コミ中 58 件が不満" "
評価 2 - 1003 件の口コミ中 118 件が非常に不満" "

8.6/10

清潔度

8.4/10

スタッフとサービス

8.0/10

設備とサービス

8.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

6/10 (普通)

Nagata

2022 年 6 月に 1 泊滞在

2/10 (非常に不満)

stephanie

Awful filthy
2024 年 4 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 24 日)
We’re sorry your experience was not up to our usual expectations with the issues you experience while staying with us. Our Executive Team is reviewing your comments and we will ensure this information is used to improve our guest experience.

10/10 (非常に良い)

Laido

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great lovely
2024 年 4 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you very much for staying with us and for your honest feedback! Providing the highest level of hospitality is our number one priority. We hope to serve you again whenever you travel.

6/10 (普通)

Michael

気になった点 : スタッフとサービス
2024 年 4 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you very much for staying with us and for your honest feedback! Providing the highest level of hospitality is our number one priority. We hope to serve you again whenever you travel

10/10 (非常に良い)

oscar

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was a good building very well lasted out.
2024 年 4 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you very much for staying with us and for your honest feedback! Providing the highest level of hospitality is our number one priority. We hope to serve you again whenever you travel

10/10 (非常に良い)

Valerie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在

6/10 (普通)

Izaura

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 3 泊滞在

8/10 (良い)

Mary

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在

2/10 (非常に不満)

Cherrell

気になった点 : 清潔度、施設のコンディションと設備
First when we got there at 4 rooms were not ready. It was 4 families we all had our own reservations. At that time I got my room I usually always check intensively I found 4 bugs (bed bugs, pictured included). I let them know and they changed the room. Then the manager unruly walked up To me and said they were not bed bugs. I work in a shelter I know what a bed bug looks like. Next, the new room they have me had a very bad ant problem. Ants on the wall (videos included) then they somehow were on the bed. I had to stay with a friend for the night in her room because it was really bad.
2024 年 4 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure to do better in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel.

8/10 (良い)

Jacqueline

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I like that they offer free breakfast. But, i have stayed there a few times and they serve the same thing all the time. Scramble eggs, and hot sliced sausage. I wish they would switched it up, regular sausage, omlettes, bacon anything!!! But, it is no suprise when you go eat breakfast there. You know what they serving. Other than the very limited breakfast selection. It is a decent place to stay and they just renovated it so, it looks very modern.
2024 年 4 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you very much for staying with us and for your honest feedback! We hope to serve you again whenever you travel

2/10 (非常に不満)

MIRANDA

良かった点 : 清潔度
2024 年 4 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel.

8/10 (良い)

Gus

家族旅行
Very clean room. Gym to small. Breakfast good. No water to drink.
2024 年 3 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel.

6/10 (普通)

Sandra

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I liked that the property has an indoor pool. It was my main reason for choosing it. Unfortunately, the website doesn't state that the pool is only available on weekends. While i was there on the weekend, the pool was only open on Sunday from 9 - 12noon. Had I'd known that, I might have looked elsewhere.
2024 年 3 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel.

2/10 (非常に不満)

Jose

気になった点 : スタッフとサービス
2024 年 3 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel.

8/10 (良い)

Melanie

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was nice and clean. Staff was polite. Only thing I was disappointed in was their indoor pool is only open on the weekend, so my children didn’t get to enjoy the pool. Free breakfast was a plus and one of the reasons I chose this hotel.
2024 年 3 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel

10/10 (非常に良い)

Dionelis

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent property
2024 年 3 月に 3 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you very much for staying with us and for your honest feedback! We hope to serve you again whenever you travel.

8/10 (良い)

Frankie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the breakfast buffet.
2024 年 3 月に 5 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you very much for staying with us and for your honest feedback! We hope to serve you again whenever you travel

10/10 (非常に良い)

Tarayna

良かった点 : 施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you very much for staying with us and for your honest feedback! We hope to serve you again whenever you travel.

10/10 (非常に良い)

Militza

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excelente
2024 年 3 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you very much for staying with us and for your honest feedback! We hope to serve you again whenever you travel

10/10 (非常に良い)

vimarie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice
2024 年 3 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you very much for staying with us and for your honest feedback! We hope to serve you again whenever you travel.

2/10 (非常に不満)

Aisha

良かった点 : スタッフとサービス
2024 年 3 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel

8/10 (良い)

Crismailin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel.

10/10 (非常に良い)

Morayma、San German

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Aunque dice free parking, tuve que pagar durante el uso de estacionaniento
2024 年 3 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you very much for staying with us and for your honest feedback! We hope to serve you again whenever you travel.

8/10 (良い)

Joanna

カップルで旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
PROS Check in was smooth and easy, the morning continental breakfast was not crowded as it usually is at most hotels. The hotel was rather quiet even though there was small groups of families and professionals staying there. The gym had enough equipment to get in a good full body workout. CONS The pool is ONLY open on weekends which is not advertised online. The breaktfast was lack luster with the AGM complaining that she was doing things that were not part of here job. We called ahead to name that we would be checking in closer to 6pm and even upon arrival at 545 our room was not ready (a double queen), we were offered an accessible room which had more space but was right outside the elevator (which we did NOT want) and resulted in a very noisy night with all the traffic of a young group of people. Check in was smooth however the young lady who was checking us in was distracted by her personal cell phone and criticizing a family group who appeared to be of hispanic decent by saying to her AA coworker "I don't know why we Spanish people have to be so loud all the time especially when we are right next to one another". I found this extremely unprofessional and offensive as there were other guests checking in at the same time and there was no way of her knowing the ethnicity of us or them.
2024 年 3 月に 1 泊滞在
Sophia Campbellからの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you for choosing to stay with us here at Hampton inn and Suites Yonkers NY. Your feedback will help us as we continually work to improve our guest experience.

8/10 (良い)

Helena

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel.

8/10 (良い)

Jimmy

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Carrick

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Henry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great experience
2024 年 3 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you very much for staying with us and for your honest feedback! We hope to serve you again whenever you travel.

10/10 (非常に良い)

Pamela

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Andrew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Jenny

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We came for the indoor pool and close to the city.
2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Robert

出張, 家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The front desk wouldn’t give us a key when we checked in. They said the room was not ready yet check in is at 3pm. They charged me for parking 13.00. I have always loved Hampton Inn this one we won’t be staying at again!
Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel

10/10 (非常に良い)

Gladys

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
none
2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Edgar

気になった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 3 泊滞在

8/10 (良い)

Franklin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean hotel
2024 年 3 月に 2 泊滞在

6/10 (普通)

Asteway

カップルで旅行
良かった点 : 設備とサービス
I stayed in the second floor(221) and above me the whole night people were talking, walking or doing something. I called the front office twice and they told me they will take care of the issue but nothing happened. I asked to be transferred to another room and they said there are no extra rooms. Even more disappointing…. I was complaining to one of the ladies at the front desk during checkout and she could not even give me her full attention. I have stayed at Comfort Inns a number of times, this is my 1st disappointment.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Kison

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在

8/10 (良い)

Sean

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在

8/10 (良い)

Abraham

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The ac makes to much noise was the only problem i had everything else was great
2024 年 3 月に 2 泊滞在
Managementからの返信 (投稿日 : 2024 年 3 月 9 日)
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel

10/10 (非常に良い)

Alejandrina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything
2024 年 3 月に 1 泊滞在

6/10 (普通)

Destiny

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I stayed here one night, upon entering the hotel it is really nice, front desk is just straight to the point not very welcoming…..once you go up to the rooms the hallways are long, dark & old fashioned it’s not joyous. Once inside the room the setup is nice however the room had a weird odor & I did notice the room was not cleaned correctly, the bathroom door handles had brown stains, the toilet had hair, & the worst part 2 of the pillow cases on the pillows don’t seemed they were changed they were stained & the sheets were itchy. Overall for the price of one night I would not stay here again
Managementからの返信 (投稿日 : 2024 年 3 月 9 日)
Thank you for your valuable feedback. Providing the highest level of hospitality is our number one priority and we apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever you travel

10/10 (非常に良い)

Mohammed、Far Rockaway

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Valerie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and quiet. GREAT breakfast.
2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Cesar

気になった点 : 施設のコンディションと設備
Ok
2024 年 3 月に 1 泊滞在
Managementからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Cesar,Thank you for choosing to stay with us her at Hampton inn and Suites Yonkers NY. Your feedback will help us as we continually work to improve our guest experience.

10/10 (非常に良い)

Kundry

良かった点 : 清潔度、スタッフとサービス、設備とサービス
execelente
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Ana

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love this hotel so much this was my second time at the property and it was the best, I like that is very affordable and now I don't have to worry about where am I going to sleep when I'm traveling to NY!
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Cesar

2024 年 2 月に 6 泊滞在
Managementからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you very much for staying with us and for your honest feedback! We hope to serve you again whenever you travel.

10/10 (非常に良い)

Audrey

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was very clean and quiet... Slept very well !
2024 年 3 月に 1 泊滞在

8/10 (良い)

Rháèèm

良かった点 : 清潔度、スタッフとサービス
Get you tube pan e tv dem #outside#
2024 年 2 月に 1 泊滞在

6/10 (普通)

Tamara

良かった点 : スタッフとサービス
2024 年 2 月に 1 泊滞在