「Although there was a problem that somehow the reservation information had been lost, it was not the hotel's fault and they were very gentlemanly about it. The hospitality was excellent, including the hotel facilities.」
「The front desk and cleaning staff were really helpful when we lost our car key fob. They offered to call mechanics to create a duplicate and finally even found our lost one. 」
"Although there was a problem that somehow the reservation information had been lost, it was not the hotel's fault and they were very gentlemanly about it. The hospitality was excellent, including the hotel facilities."
"This hotel is not clean. The room was dusty. The bathtub did not drain properly and the shower curtain was moldy. The jacuzzi at the pool had a moldy smell."