「I brought my family to the Inn, knowing it had a high rating. We arrived earlier for check in by 2 hours so the lady that greeted us told us the room wasn’t ready since check in was at 4 pm. She offered to call me, she asked and I gave her my phone number, but we never received that phone call. We decided to go have lunch while we waited. She never offered us to use the amenities in the Inn or anything of the sort. I thought she would be more attentive and serviceable but maybe she is new...
「I brought my family to the Inn, knowing it had a high rating. We arrived earlier for check in by 2 hours so the lady that greeted us told us the room wasn’t ready since check in was at 4 pm. She offered to call me, she asked and I gave her my phone number, but we never received that phone call. We decided to go have lunch while we waited. She never offered us to use the amenities in the Inn or anything of the sort. I thought she would be more attentive and serviceable but maybe she is new...
Mauricio