北マデイラのプールのあるホテル

「Pictures in the website do not truly reflect the actual condition of the place. It’s dated and in need of some basic maintenance. Doors catching on the floors, tarnished brass on door handles, musty smell, … overall appearance is tired and could do with a freshen up. Room service/cleaning only done if booked the day before (and before 6 pm) which was sneakily put through. Not what I would expect for the price charged, it should be by default! Breakfast was ok but average quality foods. Staff...

「Pros: breakfast was great. Breakfast staff were awesome. Rooms clean. Cons: cleaning staff never supplied us with toilet paper. Even the first day we had very little. Every day they would short us a towel. If you kept a dirty towel hanging and you didn’t place it on the floor they would not replace it. The Wi-Fi was not good at all. Their gym, haha let’s just say was there but it was completely empty.」

「Tolles Hotel mit total freundlichen Personal, tollem Frühstück und einer Aussicht für die sogar Busse von Außerhalb anreisen. Insbesondere das Personal beim Frühstück ist immer freundlich und hilfsbereit, selbst wenn es mal etwas voller war. Unbedingt die Pizza vor Ort probieren.」

「.」

「The front desk was welcoming upon our arrival, suggesting tours, activities and Madeira wine tasting. The lodge is below a tall mountain ridge and receives sun in late day. The breakfast is a 100m walk from our room. House keeping left the sliding glass door to our room open and some ants joined us; prompt service from the front desk resolved the issue. The room furniture was basic but largely comfortable. The room was relatively large. Check out was easy and efficient.」