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"Clean"

"I walk into the room and it’s 83° in there because the thermostat didn’t work correctly on the heating element. There was no toilet paper or tissues in the room. There was a lightbulb burned out above the sink. There was two bottles of conditioner and no shampoo. The finish on the tiles in the shower was peeling off and curling. There was also mold along the edges of the shower. The drywall next to the door was crumbling off the wall, and there was a pile of powdered drywall in the corner. The worst part of the whole experience was when I let the manager know all of these problems, he acted angry at me and told me he couldn’t give me a refund because I booked through a third-party site. I told him I was informing him of all these problems so he could get them corrected so the next person doesn’t have to deal with all this. I never mentioned a refund until he displayed this unprofessional behavior. This was probably one of my top five worst hotel stays ever in my life."

"Clean environment friendly staff comfortable beds "