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Norfolk Lodge & Suites, an Ascend Collection Hotel

3.0 star property
Guests can unwind with a game of volleyball or enjoy a round of mini golf at this centrally located lodge, just steps away from downtown attractions.

Choose dates to view prices

Norfolk Lodge & Suites is centrally located, making downtown exploration easy. Start your day with a breakfast buffet, then choose between two on-site restaurants. Enjoy mini golf for family fun, a spa tub for relaxation, and a peaceful garden to escape the bustle.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
The current price is ￥25,832
￥29,060 total
includes taxes & fees
Jun 1 - Jun 2
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About this property

Norfolk Lodge & Suites, an Ascend Collection Hotel

  • Hotel in the city center
  • At Norfolk Lodge & Suites, an Ascend Collection Hotel, you can look forward to a free breakfast buffet, a terrace, and mini golf. For some rest and relaxation, visit the hot tub. The on-site restaurant, Sandbar & Grill, features kids' meals and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and laundry facilities.
  • Additional perks include:
    • An indoor pool
    • Free self parking
    • RV/bus/truck parking, an elevator, and wedding services
    • Free newspapers, a 24-hour front desk, and a TV in the lobby
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 138 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and free bottled water.
  • Extra amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with shower/tub combinations and free toiletries
    • Flat-screen TVs with premium channels
    • Mini fridges, microwaves, and coffee/tea makers

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￥28,485 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 20.0 per day

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 8:00 AM to 10:00 PM

Frequently asked questions

Does Norfolk Lodge & Suites, an Ascend Collection Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Norfolk Lodge & Suites, an Ascend Collection Hotel?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Norfolk Lodge & Suites, an Ascend Collection Hotel on Jun 1, 2026 start from ￥25,832, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Norfolk Lodge & Suites, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Norfolk Lodge & Suites, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Norfolk Lodge & Suites, an Ascend Collection Hotel?

Check-out is at 11:00 AM.

Where is Norfolk Lodge & Suites, an Ascend Collection Hotel located?

Located in the heart of Norfolk, this hotel is 0.9 mi (1.4 km) from Sunny Meadow Medical Clinic and within 3 mi (5 km) of Skyview Park and Berry Hill Neighborhood Park. Eldorado Hills Golf Club and Faith Regional Health Services - East Campus are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 511 out of 672 reviews
Rating 8 - Good. 112 out of 672 reviews
Rating 6 - Okay. 33 out of 672 reviews
Rating 4 - Poor. 9 out of 672 reviews
Rating 2 - Terrible. 7 out of 672 reviews

Reviews

Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Yes breakfast was great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
The room was located in the new wing and it was very well designed and felt at home. The staff was very attentive and the.l breakfast was very good and had a variety of choices.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

crystal

Liked: Cleanliness, amenities, property conditions & facilities
Very cozy room and family enjoyed the warm pool and hot tub. Breakfast was amazing.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and nice pool area
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great place to stay and a very nice staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

A very nice place with great amenities (miniature golf, clean and spacious pool area, hot breakfast)! Very clean and comfortable rooms!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, very clean! Breakfast was average for an included breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Laredo

Liked: Cleanliness, amenities, property conditions & facilities
Great service, great room, and breakfast is always super good!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Attractive, modern, clean and comfortable. Attached restaurant, Divots, while very much a "hometown" restaurant is exceptionally good. Our new favorite place to stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property I would stay again, very nice people, restaurant attached.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and updated lodge. Very clean and great breakfast
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and cleanliness
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, large room, comfy bed.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Dori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time to have dinner at their restaurant - it was so delicious and the service was excellent. As always the atmosphere is so inviting and comfortable. Love this Lodge.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and think its the best value in norfolk, great pool and huge room's
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Awesome room, great staff and nice breakfast. My only regret is not using this hotel sooner.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Had a great stay at Norfolk Lodge and Suites. The room was beautiful, clean and roomy. The staff was friendly and super helpful. I highly recommend this hotel.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, safe.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jill

Liked: Cleanliness, property conditions & facilities
Lots of people there and it was kept stocked and clean
Stayed 1 night in May 2025
Verified

8/10 Good

Charles L Williams

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was a nice clean quiet hotel.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
The pool and whirlpool were very nice but maybe don't book over a week-end as there were LOTS of kids and people there. The breakfast was wonderful and the room was comfortable.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place! Liked the rooms with their own private balcony to the pool area. Nice hot tub. Pool was a little green but overall upkeep was nice. Felt like a big cabin lodge. Good weight room equipment. Would stay again, beds are a little stiff on queen mattresses but room was spacious and bathroom nice.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here several times. This is a very nice place to stay. The indoor pool and hot tub is awesome.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Mendy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Quiet and comfy.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious rooms. Pleasant and knowledgeable staff. The breakfast was good with real bacon. A great stay. My only suggestion would be to have real half and half. The non-dairy creamer ruins your good coffee. Would highly recommend!
Stayed 1 night in Sep 2025