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"It was great "

"This hotel is on the heart of Shinjuku. Kabukicho gate few blocks away as well of the Shinjuku train station. Tons of shopping, Don Quijote around the corner, and dining options. Did not purchase with lounge included, but you can access and pay what you consume. Did not included breakfast, but walk in to the hotel restaurant and pay at the door, 5000 yen per person, buffet, expensive but when I’m on vacation I don’t care, breakfast has lots of options, western and local. Bear in mind the Godzilla terrace is close to the public, however you can see her from the inside of the lobby. Check in flawless, was offer to sign up for the hotel membership, free, was given early check in and late check out as complementary. Check out flawless. Luggage forward service offered. We stayed in the Godzilla floor triple room, we are 3 adults. Room was super spacious! Also got souvenirs like Godzilla postcards. Room its theme with Godzilla stuff. Floor 30th amazing city view. Toiletries provided as well as shampoo and conditioner and soap. Also water bottle provided daily, 1 per person. 711 downstairs a plus! Hotel is right across Kabukicho Tower, where the limousine bus stop if, from and to Haneda Airport super convenient. Area felt safe, tons of people, there is some sketchy people but no one bother you! There is also police around. Not sure if this is the place to come with small children. This is known as the Red District, lots of adult entertainment around. Will stay again and recommend. "

"Great location, close to metro and JR stations, many eaters in walking distance, quiet neighborhood. Room is standard size but maintained well and tidy, house staff is very friendly and professional "

"Very accessible, the comfort is fanatstic, very clean, helpful and friendly staff. Their breakfast buffet is wonderful. Our room was always clean and new pajamas every night! My husband and I had an amazing experience. Thank you so much! "

"Our favorite place to stay in Tokyo. The staff is very nice, the food is fantastic at the buffet, and the location is perfect to the Ikebukuro train station, across the street. The amenities are replaced daily in each room and the rooms are always kept clean. We also love that the Airport Limousine stop is at the hotel so there in no need to walk anywhere else to catch it."

"Customer service is amazing and location is perfect for access to transportation. "

"It was clean, quiet and easy for transportation. The area felt safe and staff were friendly and helpful."

"The hotel was very nice and tge staff was very attentive and responsive. While I don't think it is in the most active location, it is located in the park and has a nearby subway station so it is fairly convenient to get around. The only downside was that there was construction being done on the upper dining and lounge floors so those were not available."

"The front staff is amazing !! Thank you "