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"Staff very helpful, friendly and accommodating. Rooms were large for my family of 4 with 3 over 6’. Buffet was amazing great variety. Quiet location but right across street was transit station and a few restaurants and a grocery store nearby. "

"Nice place everything is near by "

"Good"

"This was a good location close to two stations. The rooms were also very clean and it was a very comfortable stay. "

"Beautiful Skytree view and a room that’s spacious compared to typical Japanese hotels. The room is very clean, and the coffee is excellent. The second floor connects directly to a shopping mall, train terminal, and bus station. There’s also an airport bus departing from the hotel, making it extremely convenient for travelers."

"Very ample room and great amenities. The lobby is very helpful and serviceable. Centrally located but the hotel has quite a few restaurants and other stores, including a 7-11 onsite. "

"Great staff and attention to detail. Able to accommodate to last minute changes with no issues. "

"I loved how everyone was ready to help and answer any questions. They made the transition very smooth. Very professional staff. "

"The staff, and the head chef and everyone involved, were extremely helpful and very respectful. Despite our language barrier, everyone was polite and kind. Very sad to leave, but no doubt that we will recommend the Granbell to anyone. "