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"The staff were very polite even with the language barrier, they were very warm and welcoming. There were 2 onsens, and both were very relaxing"

"Food was really good and the rooms are good too though they only have a few open electric sockets for plug-in. "

"夕食は新型コロナ対応でいっき出しですが美味です。(但し早く食べないとせっかくのお肉が冷えてしまいますので注意が必要)朝食も新型コロナ対応形式のバイキングでしたがこちらも美味。"

"Every detail was considered for the ultimate relaxing stay. The meals were great, the lobby always had refreshments and the massaging chair in the room was perfect. The main draw to staying here was the hot springs. I was relieved that my tattoo was not an issue in the baths. I would love to come back and stay longer next time!"

"Service was very good, but breakfast was a bit stingy for Japanese standards"

"a great hotel with very comfortable bed and clean room, nice room, best in class service, thank you and a great stay."

"Great place to stay"

"Nice new hotel with spacious room and nice bathroom. It is a block from the train station and bus terminal so it is easy to explore the regions such as Zao Onsen and Yamadera. The hotel restaurant is one of the best serving famous local beef and hotel guests have a decent discount. Highly recommended for visiting Yamagata."