New Hope Vacation Rentals

"Great breakfast. Perfect downtown location. Very comfortable and safe"

"Ever thing was great, but no meat protein "

"Breakfast bar was nice the staff was awesome especially the bartender. The only problem we had was the shower wate was not hot more like look warm "

"Your website says free wi-fi, but the desk manager said free wi-fi was not available for my order."

"Good breakfast. Friendly service. New hotel in good condition and good location. "

"We were very pleased with the Bourbon Capital Inn. The owners are working hard to restore the Inn and have done a great job. Our rooms (yes plural) were on the first floor area, so we were able to park in front of our rooms. There is is a "front" porch area (or veranda) that has very comfortable chairs and tables, which we used in the evenings to sit out and enjoy the mild spring weather. Several other travelers were out on the porch which encouraged some friendly conversations. The staff was very pleasant and attentive to our every need. We are definitely coming back!"

"They were very helpful and welcoming. The best price offered was online"

"The location was perfect. I was traveling by myself with my kids so of course I’m worried about safety and access to the highway, this place was perfect. Lots of places to eat, gas stations, and SAFE! Super clean rooms and nice staff. "

"We are extremely disappointed with our recent stay at this hotel. We specifically chose this property because it was advertised as non-smoking, which was especially important as we were traveling with our young family, including three small children. Unfortunately, upon entering our room, it was immediately clear that this policy had not been enforced. The room had a strong, lingering smell of cigarette smoke, as if someone had been smoking there for an extended period of time. This was not only unpleasant but also concerning from a health and safety standpoint, particularly for our children. We reported the issue to both the night clerk and the morning clerk, hoping for a resolution such as a room change or some form of compensation. However, both interactions resulted in little more than a brief apology, with no effort made to address the situation in a meaningful way. We also attempted to follow up with the hotel multiple times after our stay to express our concerns about the hazardous conditions we were subjected to, but received no response whatsoever. Even when Hotels.com tried to contact the hotel on our behalf, there was still no reply. It is incredibly frustrating to have paid for accommodations that were not only misrepresented but also unsuitable for a family with young children. The lack of accountability and customer service only added to an already negative experience. We cannot recommend this hotel and strongly urge management to take accountability. "