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"Parking was super easy, location great and we were treated well. My key didn't work in the am - even after I got it replaced, but we would stay there again! "

"Was booked for three nights at this hotel. Got there and they had given my room away. Said that they had run my card before I even got there and that it declined, which it actually didn’t, my credit card company froze my card because I thought it was fraudulent, so they canceled my reservation. No phone call or anything. Upon arrival to the hotel Expedia said that my room was still booked. The lady at the front desk was extremely rude. Called to speak to management the next day and they said they had no record of my card being run or the room being canceled. They were supposed to call me back with more information and never called back."

"Great location "

"Only stayed one night for a quick trip to Boston, didn’t have time to make use of any of the amenities but it seemed pretty good. The updated rooms are comfortable and stylish, standard and expected for Sheraton. The parking is a bit confusing and the only real drawback. There’s a valet service but when I pulled in, there was a line of parked cars at the entrance without an attendant. The hotel website states a $70 per day charge for use of the hotel valet, but the parking lot they use is shared with a public lot. I was able to park in the public lot, close to the Sheraton entrance, and they only charge $50 for 24 hours. "

"the staff are always pleasant "

"We booked this hotel because of its proximity to TD Garden and all the main attractions we wanted to visit. It was exactly what we wanted. The hotel was beautiful. Would definitely stay here again. "

"Everything was great except the water was VERY cloudy, almost like milk"

"Room was clean with a comfortable bed. Basic accomodations in a convenient location right at the Aquarium the subway stop. Easy walk to central Boston/Boston Common and the North End/Harbor areas."

"Nice hotel "