Where to begin... The pictures were lovely but deceiving. When we arrived, there was a big puddle of water on the kitchen floor from what appeared to be a leaky fridge/freezer. There was a block of ice in the freezer that looked like it had melted and frozen and melted again several times. Could be the result of power outages (?), one of which we experienced while we were there. Regardless, the issue had been noted in previous reviews but obviously not dealt with. We found food stains, crumbs and a used napkin on the couch, a curled up rug which was a tripping hazard (also noted in previous reviews but not addressed), stains on the bedspreads (so gross we had to remove) and on the master carpet, mold on the shower curtain, dirty kitchen drawers, scratchy bedsheets and towels, HORRIBLY uncomfortable couch, the list goes on. Had we not just braved a mega snowstorm on our drive down from Seattle, we may have returned home. A really deep cleaning and attention to a few details would have made a huge difference. We stay in numerous rentals every year and are most often very pleased. I have never written a bad review. :-(