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New Otani Inn Tokyo

Photo gallery for New Otani Inn Tokyo

Featured Image
Down comforters, desk, blackout drapes, iron/ironing board
Down comforters, desk, blackout drapes, iron/ironing board
Down comforters, desk, blackout drapes, iron/ironing board
Down comforters, desk, blackout drapes, iron/ironing board

Overview of New Otani Inn Tokyo

New Otani Inn Tokyo

3 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Hand sanitizer provided
  • Personal protective equipment
141-0032, Tokyo-to, Tokyo, 1-6-2 Osaki, Shinagawa-ku

Explore the area

  • Popular LocationHappoen Garden3 min drive
  • Popular LocationSengakuji Temple3 min drive
  • Popular LocationYebisu Garden Place5 min drive
  • AirportTokyo (HND-Haneda)12 min drive

Choose dates to view prices

About this area

Tokyo

New Otani Inn Tokyo is located in Shinagawa, a neighborhood in Tokyo, and is near a train station. Tokyo Imperial Palace and Edo-Tokyo Museum are cultural highlights, and some of the area's notable landmarks include Tokyo Tower and Meiji Jingu Shrine. Check out an event or a game at Tokyo Dome, and consider making time for Tokyo Disneyland®, a top attraction not to be missed.

What's nearby

  • Happoen Garden - 3 min drive
  • Sengakuji Temple - 3 min drive
  • Keio University - 4 min drive
  • Yebisu Garden Place - 5 min drive
  • Rainbow Bridge - 9 min drive

Restaurants

  • FUNACHAYA – Restaurant with a bar. Serves breakfast, lunch, and dinner. Kids' menu available.
  • The Lounge – Serves lunch and dinner.

Getting around

  • Osaki Station - 10 min walk
  • Takanawadai Station - 19 min walk
  • Haneda Airport (HND) - 12 min drive

About this property

New Otani Inn Tokyo

3-star Tokyo hotel in Shinagawa, near Meiji Gakuin University
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities. All 427 rooms offer free WiFi, refrigerators, and TVs with satellite channels. Room service, down comforters, and in-room massages are among the other amenities available to guests.
New Otani Inn Tokyo offers 427 accommodations with slippers and designer toiletries. Beds feature down comforters. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2017.

Cleaning and safety practices

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 2200 per night)
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: JPY 2541.00 per person
  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Family friendly

  • Cribs/infant beds (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Japanese

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas
  • Renovated guestrooms - March 2017

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Down comforter

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Pay movies
  • Satellite channels
  • TV

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
A scheduled power outage will take place from 2 PM January 16, 2022 to 11:30 AM January 17, 2022.

Renovations and closures

This property is undergoing renovations from January 16 2022 to January 17 2022 (completion date subject to change).
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for JPY 4840.0 per day
Cribs (infant beds) are available for JPY 2420.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 2541.00 per person (approximately)
  • Self parking fee: JPY 2200 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: JPY 2420.0 per night
  • Rollaway bed fee: JPY 4840.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

New Otani
New Otani Inn
New Otani Inn Tokyo
New Otani Tokyo
New Otani Tokyo Inn
Otani Inn
Otani Inn Tokyo
Otani Tokyo
Tokyo New Otani
Tokyo New Otani Inn
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Hotel Tokyo
New Otani Tokyo Garden Hotel
New Otani Inn Tokyo Hotel Shinagawa
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa
New Otani Inn Tokyo Hotel
New Otani Inn Tokyo Tokyo
New Otani Inn Tokyo Hotel Tokyo

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 199 out of 988 reviews
5 - Excellent 20%
Rating 4 - Good. 488 out of 988 reviews
4 - Good 49%
Rating 3 - Okay. 226 out of 988 reviews
3 - Okay 23%
Rating 2 - Poor. 53 out of 988 reviews
2 - Poor 5%
Rating 1 - Terrible. 22 out of 988 reviews
1 - Terrible 2%

3.9/5

Cleanliness

3.8/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2021

1/5 Terrible

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
No individual heater control unit in room. Room was cold all night, all three nights. Feet and knees were cold all night. (All rooms are heated by a central unit but never warm enough.)
Stayed 6 nights in Mar 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close & convenient when using the train to go from place to place. Lots of options for food & a grocery store downstairs!! It was awesome :)
Stayed 5 nights in Jan 2020

3/5 Okay

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2019

3/5 Okay

Liked: Staff & service
Disliked: Room comfort
Great location and good service
pillow is terrible. not able to sleep well during the stay . other than this, hotel is in great location and reception provides great service. Hotel is linked to osaki station north exit, everything you need can be purchased from Lawson and osaki new city supermarket, pharmacy, daiso, Subway, Burger King restaurants. Cheap & convenient airport express bus available at Osaki west exit for 1200yen, 75mins journey.
Stayed 6 nights in Sep 2019