Find Family Hotels in Naperville, IL

"When I arrived, the hotel looked a bit spooky from the outside. Although well lit, the place looks dark and isolated from the brightly illuminated business on Diehl and Naperville Roads. I didnt loke that my chair and table was not cleaned. My bathroom had paint bubbled up and peeling off the wall in large sections, I mean, enough to get noticed. Upon entering my room, the mattresses was detached from the base and a bit asay from the wall. I couldnt make sense of how housekeeping personnel could not have noticed my bed as they walked out of the room. Bed clean and neat. Pillows are very cheap should be upgraded to firmer ones. The price was great. The hallway floor was quite dirty. Hotel was quiet. As I entered through the main entrance, there was a man smoking at the front front. Staff should be more alert to advice guests that in Illinois, the Smoke-Free Illinois Act prohibits smoking within 15 feet of any public place or place of employment entrance, exit, window, or ventilation intake. Businesses must also post "No Smoking" signs at all entrances and remove ashtrays from prohibited areas. The law covers all forms of smoking, including cigarettes, e-cigarettes, and hookah. "

"Jackie at the front desk was nothing but wonderful very helpful😊👍"

"Great convenience "

"My stay at Surestay Plus Hotel in Lombard is always a blessing to me. Everything is always the way that I like it. Very professional. "

"Good, breakfast nice. Front entrance noisy."

"Great staff"

"Ski bridge not temperature regulated very welll"

"Beautiful venue"

"This hotel was great no complaints at all about anything. I’m a perfect location near the Rosemont Entertainment District and Donald E. Convention Center. Room was very clean and I like the 12:00 checkout. I def would come back to this hotel again."